Acton Toyota of Littleton

We just bought our second Toyota from Acton - both experiences have been straightforward and easy. Competitive prices too. We have now '97 & '98 and '11 Camrys and '07 & 09 Prii. With the best servi experiences have been straightforward and easy. Competitive prices too. We have now '97 & '98 and '11 Camrys and '07 & 09 Prii. With the best service waiting room in all of greater Boston - what's not to like? More

From the very begining the experience with Wellington Periera and Acton Toyota was flawless. There was no pressure, total honesty and I was treated with respect. After dealing with many, many dealerships Periera and Acton Toyota was flawless. There was no pressure, total honesty and I was treated with respect. After dealing with many, many dealerships over the years I can say hands down that Acton Toyota and Wellington Periera in particular are going to be getting my business from now on.. Just fantastic, can't thank them enough!! More

As always, a great customer experience. Love having wireless access; I get more work done in their cafe than I do in my office! (no interuptions) The service tech was great to bring the damaged filt wireless access; I get more work done in their cafe than I do in my office! (no interuptions) The service tech was great to bring the damaged filters to the service advisor so that I could see what was going on with my rodent problems. I also got a sense where the problem areas are so that I can get more aggressive with my anti mouse proofing. (it has been a tough year) No complaints from me; those guys do it right! A nice clean place to work while waiting, free breakfast, great coffee, and supportive service staff. More

The salesperson I worked with, John Bohr, was very helpful, friendly & reasonable. The finance guy, Steve, was a little pushier, but I guess that's his job: to upsell the add-ons. The only reason I helpful, friendly & reasonable. The finance guy, Steve, was a little pushier, but I guess that's his job: to upsell the add-ons. The only reason I didn't rate the "Price" category above as a "5" is because I think anybody would be crazy to say they got a "Great" price on any new vehicle. More

My husband and I have been in contact with Acton Toyota for about three months now. We almost bought our Tacoma around Labor Day but there was a mix-up concerning the rebate and it had expired before the n for about three months now. We almost bought our Tacoma around Labor Day but there was a mix-up concerning the rebate and it had expired before the new Tacoma was delivered to the dealership from NH. (We wanted a color other than white or black and that's all Acton Toyota had at the time). We were disappointed to lose that special offer and we decided not to buy at that time. Steve Augusta stayed in touch with us (not in an annoying bothersome way though) to let us know of subsequent special offers. On Nov. 17 we had both a call from Steve re: a terrific dealership rebate as well as an email from Toyota offering an additional $500 off. This was all too good to ignore; we paid Steve a visit and bought our new Tacoma! We love it. I'd say the 2 best qualities that stand out from all our interactions with this dealer are 1) no pressure to buy and 2) follow-up. Steve Augusta and Tomas Revetria both have done a very good job. More

Kudos on your new service center. As I mentioned to someone there, it strikes me as the Jordan's Furniture of car repair. The facilities are terrific, the staff look clean, and the pervasive attitude someone there, it strikes me as the Jordan's Furniture of car repair. The facilities are terrific, the staff look clean, and the pervasive attitude is one of respecting the customer. Happy Thanksgiving! More

Appreciated the friendly service received by Stan Dekhtyar ! He was excellent at explaining the car's issues and what repairs were needed. Always appreciate the delicious complimentary breakfast ! Th Dekhtyar ! He was excellent at explaining the car's issues and what repairs were needed. Always appreciate the delicious complimentary breakfast ! Thanks for prompt, excellent service ! Sincerely, L.D. More

The sales person at Acton Toyota of Littleton did an outstanding job presenting the automobile that I was interested in, answering all of my questions, taking time to understand what I was after, and wo outstanding job presenting the automobile that I was interested in, answering all of my questions, taking time to understand what I was after, and working with me to make my purchase easy and satisfying. The process was straight forward and pleasant from start to finish. The entire staff at Acton Toyota of Littleton was friendly and professional, which resulted in an exceptional car buying experience. More

We, my wife and I, dealt with Scott Doherty during the purchase of a new Prius. Scott was knowledgeable, courteous, pleasant and efficient. We connected with him by getting a quote over the internet befor purchase of a new Prius. Scott was knowledgeable, courteous, pleasant and efficient. We connected with him by getting a quote over the internet before going to the dealership. We are second time Prius buyers, the first one,, as in the ads,, is being passed to a child, and so we already had a good idea of what we wanted and very little time to find it. Scott knew his inventory and took us to see a car which fit the bill. He was also able to explain to us the other options which would get us closer to our ideal car, although, in the end we decided against most of them. After the initial look we went home to consider what we learned. The next day I went back and paid for the car. Scott was again very efficient and helpful. I had a coupon from Toyota for something off and although it was just barely out of date Scott took it to his supervisor, who called Toyota, who said they would honor it anyway. I was very happy! Scott, as well as being helpful, is personable and fun to talk to during the purchase process. One other nice gesture was finding the name of an auto transport company which Acton Toyota had used for transporting cars. The old Prius is headed to CA. Everyone at Acton Toyota has been very nice and if you are thinking of purchasing a Toyota you should definitely look Scott up! More

I went to Acton Toyota with a specific need, even a specific vehicle, in mind. It was unlike any experience I've had at any dealer, in a positive way. I expected the usual, and got the opposite. Wh specific vehicle, in mind. It was unlike any experience I've had at any dealer, in a positive way. I expected the usual, and got the opposite. What's clear upon walking in the door here is that Acton gets it. They are totally on top of their game, and handle every aspect of the customer relationship professionally. And I mean _every aspect_, from the moment you walk in the door. I was greeted by a receptionist, not left to wander the floor or lot waiting for the most aggressive or attentive or available salesperson to approach me. I said what I was there for, and the salesperson I worked with, Steve Augusta, was there and stepped up. He asked a few questions, put me in the Tacoma I was interested in for a test drive (alone, by the way) and left me be. When I returned, he spent a little while longer to better qualify me to make sure I was getting the best vehicle I needed based upon my needs (no more, no less), and put zero pressure on me over the next few days while I made up my mind. Sure - he did check in with me via email and phone, but that's his job after all; if he lost me to another opportunity for lack of follow-up, I wouldn't be writing this at all, would I? But it was never overdone. Once I decided I wanted the truck, Steve shepherded me through the process. He made sure the folks in Service had a place for me to park my motorcycle on the day I was taking the truck to my mechanic for evaluation (it was raining, and they provided me with a place _inside_, without my asking). Financing was a cakewalk. There was no pressure at all from the F&I guy to buy things I didn't want or feel I needed. Acton took a junker of a trade from me, where other dealers would have balked. They put extra work that I asked for into the truck (brakes/rotors) prior to my signing off on it, and without looking to pad the price with the cost. All-in-all, they'll be seeing me again when it's time to upgrade, or to service this vehicle. More