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Acton Toyota of Littleton

Littleton, MA

4.5
3,680 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,680 reviews

October 05, 2010

I just want to really say one thing about my experience at Acton Toyota, unbelieveable. I always thought going into a dealership was gonna be long and the people were unhappy, not here. The customer servic More

by jstevens66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Gormley, Ben Kholler, Ben Koller
October 05, 2010

I have bought many cars and been to many dealerships in my life... but these guys by far exceed anything you can conceive. They absolutely change the way you've ever thought of a "car salesmen" or the expe More

by Julianpan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack and Wellington
October 05, 2010

I am writing this review because I have not so good experience 2 times in last one year for my vehicle purchase. I have purchased my first vehicle in 2001 and then another one for my relative in 2008 f More

by mkumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tomas Revetria/Tom Downing
Oct 21, 2010 -

Acton Toyota of Littleton responded

We are disappointed to read your recent experiences were not to your liking, particularly when you had enjoyable purchases from us in the past. We hope when the time comes you will contact our dealership and you will be pleased with our service. It appears as though we mishandled your situation and for this we apologize. We do not want anyone to leave our dealership believing we do not welcome educated buyers who seek a great deal. Our dealership has long prided itself on presenting all our customers, regardless of how much or how little pricing research they’ve done, very low and competitive prices that are legitimate and won’t change. At Acton Toyota, our focus is to provide consumers a transparent purchase process with excellent customer service. Respectfully, Ben Koller Internet Sales Manager 978-431-5867

October 04, 2010

I knew exactly what I wanted in my new car. No other dealership could find it for me. Jim Piazas found it in 5 hours!! It was in their dealership the next day! I honestly will not buy another car anywh More

by lexicarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Piazas, Mike Hills, Chris Wright, Jim Piazas
October 03, 2010

I had the best experience at Acton Toyota and with my sales person, Tomas Revetria that I have ever had at any auto dealer in the past. Everyone who I came in contact with was outstanding! All my questio More

by bobasher1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TOMAS REVETRIA
October 01, 2010

I was looking for a used Lexus. Their listing on vehix.com included the Carfax history, and their price was on the money for a clean car according to Consumer Reports. Leo discussed the car with me More

by chrishebard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Allgeier
October 01, 2010

Working with Acton Toyota of Littleton was a fabulous experience. Scott Doherty was personable, prompt, professional and committed to his job....he came in to close this deal on his day off and met ever More

by puccida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Doherty
September 29, 2010

The reason I gave this rating is because of the professionalism and knowledge of inforamtion that was provided to me. I did not feel pressured in any way. I also got a really good feeling right o More

by dcinieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Allgaier, Peter Rakauskas
September 29, 2010

Scott took over for another salesperson and did so willingly even knowing that he would not receive the full commission. We knew what kind of used car we wanted, and he spent considerable time with u More

by Ravroom4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Doherty
September 28, 2010

I used this dealership because of dealerrater.com user inputs and the fast internet quote (great price for 2010 Toyota Venza V6 AWD) from Acton Toyota. The experience was great! Wellington Pereira was ver More

by jjlee1107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wellington Pereira
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