Acton Toyota of Littleton

I just bought a used 2016 Toyota Rav4 from Steve Kiviat. I am a no nonsense kind of person when I've figured out what I want and Steve was quick to pick up on that! Steve was kind, friendly, professional, I am a no nonsense kind of person when I've figured out what I want and Steve was quick to pick up on that! Steve was kind, friendly, professional, and extremely helpful. He didn't pressure me or try to use any sales tactics. When I told him the sale was Cash, there was no hesitation (a lot of other dealers "force" you to finance because they make their money that way), no hassle, no problem. He registered the car for me (very nice during Covid), had it detailed and had a paint peel on the bumper fixed. When I picked up the car, Steve showed me how to used the remote starter and set up my phone to sync with the car - soooo helpful! I can't say enough good things about Steve Kiviat! It was a PLEASURE doing business with him. Acton Toyota is lucky to have him as their salesman!! More

I just bought a new Prius Prime from Jack Burke. He listened to everything I wanted and found the perfect car for me. Love it! listened to everything I wanted and found the perfect car for me. Love it! More

Shawn is brilliant ! I was impressed how this was dealt and made my purchase experience so phenomenal ! My queries were answered timely and I am so happy with Scott! and made my purchase experience so phenomenal ! My queries were answered timely and I am so happy with Scott! More

Jack Was The Best Salesman Ever I just purchased a New Prius from Jack Burke, at Acton Toyota. He was so courteous and respectful of my time and did not push me into a Sale at all. I just purchased a New Prius from Jack Burke, at Acton Toyota. He was so courteous and respectful of my time and did not push me into a Sale at all. After I purchased the Prius he has gone over the options to the car a couple of times until I was comfortable and has told me to come back as many times as I need. I would highly recommend Jack to every one even when I go back for service he reaches out with a smile on his face and offers any assistance to me, Call Jack for your next New or Used Vehicle More

All went smoothly I contacted Acton Toyota because they had the used car I was looking for. Jack was responsive, friendly, informative and we were able to come to a dea I contacted Acton Toyota because they had the used car I was looking for. Jack was responsive, friendly, informative and we were able to come to a deal quickly. One small issue with the vehicle was resolved and they were able to deliver within 24 hours. Jack followed through on everything he said he would and was easy to work with. I drove away a happy customer! More

Another great Leasing experience with Shawn! This is my fourth vehicle Lease ( 6 if I include my wife's cars) with Shawn Gormley. After three Rav4's I wanted something new, and drove away with a This is my fourth vehicle Lease ( 6 if I include my wife's cars) with Shawn Gormley. After three Rav4's I wanted something new, and drove away with a Tacoma that I always wanted! Shawn makes the whole process easy and painless. More

Downward trend of dealership After many years of doing business with Acton Toyota, I was not satisfied with my purchase experience. This had nothing to do with the salesperson wh After many years of doing business with Acton Toyota, I was not satisfied with my purchase experience. This had nothing to do with the salesperson who was personable, helpful, and professional in all his actions (see below for more detailed comments). But rather it was underlined by something which I would consider borderline deceptive practice. The car (2020 Rav4 Hybrid) was clearly on your website with a particular set of options, and at a particular price. For my final test drive, there was a hand written addition to the sticker in the rear window of a Lojack system for $795. I expressed clearly on multiple occasions that I did not want such a system, and was somewhat angry about the addition. I was assured of quick recovery if stolen and a reduction in my comprehensive insurance. My personal situation is that I live in a very low vehicle theft location, and the situations when it might be stolen are not conducive to Lojack recovery. Furthermore, initial discussions with my insurance agent lead me to understand there will probably be little or no financial benefit. I plan on sharing this Lojack information with others, including possibly on-line reviews. On the other hand, my sales representative, Jack Burke did an excellent job. From the initial visit he offered a knowledgeable, low key series of interactions. For the initial test drive, he offered to come along if I was interested. This was highly beneficial. He showed many features that I would not have noticed otherwise, and pointed out many driving and performance aspects. He also took considerable time to discuss the car after the drive. I had decided pretty much after this visit that I hoped to purchase the vehicle. He continued to be nothing but profession, patient, and helpful in all subsequent interactions. More

My Lease of the 2020 Camry LE My wife and I have leased over 12 vehicles there between Highlanders, Rav4s, Corollas, a Yaris, and now this Camry. There is a reason why we go there My wife and I have leased over 12 vehicles there between Highlanders, Rav4s, Corollas, a Yaris, and now this Camry. There is a reason why we go there and will continue to go there: Jack Burke and Scott Bristol. During the time when my lease had come due, a family tragedy had struck. Jack and Scott went above and beyond to work with my wife and I to get the old lease returned and start up the new one. Jack also took the time to not only show me the basic functions of the Camry but when I had a more technical question he was not too sure about, he went out of his way to ask someone in the office to come out and assist and between the three of us the got the question answered. If you need to buy or lease a vehicle, they are the people you want to deal with. More

Internet buying was easy I expected someone to take the time and go over at least the basic elements of the dashboard features. But that did not happen, so I’ve been spending I expected someone to take the time and go over at least the basic elements of the dashboard features. But that did not happen, so I’ve been spending time learning about the car on Youtube. A little disappointed since I’ve been a loyal customer since 2009 and this was my third car from AT. Also, my car was promised for a Monday delivery and was delivered on Tuesday. More

Great experience buying cars Dealt with Jack Burke to buy a Rav4 as a 3rd vehicle that my daughter could drive. Jack is patient, knowledgeable, and a good man. He made the experi Dealt with Jack Burke to buy a Rav4 as a 3rd vehicle that my daughter could drive. Jack is patient, knowledgeable, and a good man. He made the experience so easy and very pleasant! Jack doesn't push and he, and the dealership to their credit, look for what's best for your circumstance, which is very appreciated. Note: This is the 2nd vehicle I've purchased at Acton Toyota. I had purchased a Camry from them and the process was so easy and pleasant I came back. More