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Acura Columbus

Dublin, OH

4.9
3,139 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,139 reviews

March 31, 2017

Excellent Experience Purchased a new TLX SH-AWD 2017. I'm very happy for the way everything was taken care of the deal and the sales person is truly understanding and also More

by shri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2017 -

Acura Columbus responded

Thanks!! I am glad the all went well and especially that we were nice. Makes it all worthwhile. Have a great weekend! - John Connelly Owner/Acura Columbus

March 29, 2017

Lengthy Wait Arrived 10 minutes early for an appointment and the work took one an one half hours to do. It should have taken much less time. More

by BROOKS.186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names.
Mar 29, 2017 -

Acura Columbus responded

Thanks for the feedback! We looked into your visit and it appears that our car wash was the culprit for the big delay. Saturday was a very nice day and when you get the first nice day in the Spring, it tends to bring out a lot of people that want their car washed. We had a big line and were not able to get your car through in a timely fashion. I apologize for the delay. Thanks, John Connelly Owner/Acura Columbus

March 29, 2017

friendly, understanding people Overall, the people were very understanding on finding the root problem to my car troubles. They had the best interests for the car and my needs/safet More

by KTGONZALEZ23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2017 -

Acura Columbus responded

Excellent to read! I am very happy that Jami could help. Thanks for giving us the opportunity. - John Connelly Owner/Acura Columbus

March 28, 2017

2017 MDX lease Overall I had a pleasant experience. The staff was knowledgeable and friendly. Once they realized that I did not want to hear all the sales mumbo ju More

by 2017MDXer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, Bill Green III
Mar 28, 2017 -

Acura Columbus responded

Thanks for the feedback! We love to skip the sales mumbo jumbo. Makes everything 100% easier. Old habits are hard to break I guess. Thanks. John Connelly Owner/Acura Columbus

March 26, 2017

Great experience! Overall great buying experience from start to finish. Everyone at the dealership was very helpful. My husband and I were very happy with the car purc More

by molly.t.barcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2017 -

Acura Columbus responded

Thanks for the feedback! Makes me very happy to read that everyone was helpful. Thanks for giving us the opportunity. - John Connelly Owner/Acura Columbus

March 24, 2017

Easy in, easy out Great group of people to work with! Always attentive and friendly, and somehow know me by name every time i walk in the door. I've been using them for More

by JOSHUA_SWEARINGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Mar 24, 2017 -

Acura Columbus responded

Thanks! We like having the Pint Room across the street also! Have a great weekend. - John Connelly Owner/Acura Columbus

March 23, 2017

Cruise Control This soft ware problem was handled with efficiency. Our car was returned to us all cleaned up without us asking for it to be washed. My husband & I More

by JSCHIMMEL39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Acura Columbus responded

I am glad all went well and that Zach could help! Have a great week. - John Connelly Owner/Acura Columbus

March 23, 2017

Positive and great experience!! I went in to test drive a used Acura ILX and ended up buying a 2017 model instead, Francesco was very helpful and informative. I have never been to t More

by trishacald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Milliser
Mar 23, 2017 -

Acura Columbus responded

Trisha- Thanks for the feedback and the review! Glad Francesco and Brian could help and thanks for giving us a chance. - John Connelly Owner/Acura Columbus

March 22, 2017

Best Customer Service and Price! Adam Hannah of Acura Columbus helped my family find the exact car we were looking for. We told him the type of car we wanted and he took the time to More

by shell123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, Adam Hannah
Mar 23, 2017 -

Acura Columbus responded

I am so happy that Adam was able to help. We are very proud of him. Thanks for giving us the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

March 22, 2017

Nothing routine about their customer service I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positive e More

by davefrompowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Acura Columbus responded

Dave- Thank you very much! Definitely makes me feel good and I am glad that Jami and Zach could help. Thanks, John Connelly Owner/Acura Columbus

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