Acura Columbus

Great sales staff Adam was very helpful in working with us to find the car we were looking for and get a good deal. He was very courteous. Adam was very helpful in working with us to find the car we were looking for and get a good deal. He was very courteous. More

Airbag recall and tire replacement Overall, very good. Kept me informed of status, friendly, and professional. Rated 3 because driver side tire is missing cap for stem valve and botto Overall, very good. Kept me informed of status, friendly, and professional. Rated 3 because driver side tire is missing cap for stem valve and bottom of door frame is caked with dirt and grease. More

Courteous and fast service Every time I've gone to this location they've always been professional and courteous. I would recommend them to anyone that needs to either buy new or Every time I've gone to this location they've always been professional and courteous. I would recommend them to anyone that needs to either buy new or have service done. More

Airbag recall I have had my Acura for 2 1/2 years and every visit to the service center has been a pleasant experience. I have been treated with respect and have b I have had my Acura for 2 1/2 years and every visit to the service center has been a pleasant experience. I have been treated with respect and have been kept informed every step of the way and all my questions have been answered. The waiting area is always clean and stocked with drinks and treats. My latest visit involving a recall was handled in a timely manner. Everyone that I have dealt with has been courteous and very helpful. I could not be happier. More

Excellent service Friendly, professional, honest, trustworthy.....words I would use to describe the service department. Provided a shuttle to and from an appointment w Friendly, professional, honest, trustworthy.....words I would use to describe the service department. Provided a shuttle to and from an appointment while my car was being serviced. Highly recommend! More

Helpful people I recently lost the use of a company car so was looking for something reasonably priced and reliable but also sporty and fun to drive. I explained my I recently lost the use of a company car so was looking for something reasonably priced and reliable but also sporty and fun to drive. I explained my situation to my salesman Bill and he patiently showed me six or eight options. Any of them would have worked out but the last car he showed me had some WOW factor so it's the one I chose. Very easy to work with the whole team. More

Recall for Air Bag component replacement All the associates at this dealership act in a professional and friendly manner! The work is done within the time promised, which allows me to use the All the associates at this dealership act in a professional and friendly manner! The work is done within the time promised, which allows me to use the repair time for my sevhedule.It is nice to leave in a clean car that only inhances the feeling of confidence in the service performed! I always recommend the hige quality of your Service to my Friends which I know resulted in the sale of a RDX. Don Justice More

Great experience I Gave my requirements to the salesman and he went above and beyond to make sure I got what I came in for. Highly recommended. I Gave my requirements to the salesman and he went above and beyond to make sure I got what I came in for. Highly recommended. More

Great Service Resolving Issues We recently had my Acura in to diagnose and fix a problem. Zach was our service representive and provided regular updates and helped clearly explain We recently had my Acura in to diagnose and fix a problem. Zach was our service representive and provided regular updates and helped clearly explain our repair options. I joined Eddie for a diagnostic drive and he quickly identified the issue which was verified after additional testing. The repair took slightly longer than we had anticipated, but we were provided a loaner (2016 TLX) along with all of the normal, friendly service we get at Acura. After we picked up the car, we had a battery issue and Zach sent a service representative who picked up my car and left a loaner (2016 MDX) for the day. Larry, the service manager, spoke with my wife and made sure that the issue was quickly resolved at no additional cost. The service at Acura Columbus was excellent and we will continue to use them for all of my car's servicing. More

Working with Bill Green was fantastic My wife and I recently undertook the adventure of looking to replace our 17 year old 4-Runner. We visited Infinity, Lincoln, Audi and Toyota. We kne My wife and I recently undertook the adventure of looking to replace our 17 year old 4-Runner. We visited Infinity, Lincoln, Audi and Toyota. We knew within 5 minutes of meeting Bill Green that this dealership was different and that Bill wanted to ensure a top notch dealer experience. Bill took the time to really understand the type of vehicle that would fit our lifestyle. He walked us through all the technology available on the 2017 MDX (they have made a lot of advancements in the last 17 years). My wife and I knew when we walked out the door that day we would be back to buy the car. Thank you to Mr. Green for making this such a pleasant experience. More