Acura Columbus

Excellant customer Service and a ver knowledgeable staff. Work done: Machined rotors on front brakes. rotated and balanced 4 wheels. Washed vehicle. Provided a loaner vehicle at no charge. Did not charge Work done: Machined rotors on front brakes. rotated and balanced 4 wheels. Washed vehicle. Provided a loaner vehicle at no charge. Did not charge for tire rotation because the other work done which necessitated removing all four wheels. Service adviser, Jami Meredith explained that charging for rotation would have been "double dipping" since the wheels had to be removed anyway. More

willingness to find the problem and fix it They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with the service. More

Great Experience I purchased a new Acura RDX on Monday after test driving it last weekend. I often think of car buying as a painful experience but this could not have I purchased a new Acura RDX on Monday after test driving it last weekend. I often think of car buying as a painful experience but this could not have been easier or more pleasant. My sales associate Steve Auld was great as well as everyone I came in contact with at Acura. I would recommend Acura Columbus to any of my friends. Not to mention I love my new car! More

Experience with Acura Columbus I just recently purchased my second car from Acura Columbus and would like to comment on my experience. The sales staff was great especially Ben and Z I just recently purchased my second car from Acura Columbus and would like to comment on my experience. The sales staff was great especially Ben and Zack. In addition, John Connelly was great as well. It's my second car I purchased from them and would highly recommend them to anyone. In addition, I would like to comment on the service department as well. Our suv had some scratches on it and they buffed them out as we waited. Each time we have been there the staff has been very helpful. Buying a car is never fun, but with them, both times went about as well as I could ever expect. I would highly recommend Acura Columbus to anyone interested in purchasing a vehicle. Lastly, our Acuras have been the best cars we have ever owned. More

Friendly Staff and an Excellent Service The staff at Acura of Columbus make you feel comfortable and make car buying a fun, low pressure experience. Each member of their team works very well The staff at Acura of Columbus make you feel comfortable and make car buying a fun, low pressure experience. Each member of their team works very well together and made us feel that no matter who was taking care of us we were in good hands. Every person we met with was knowledgable and eager to help. My wife and I will definitely come back here every time we need a new car! Adam is the man! More

Seat Belt Took very good care of me when there and provided a car for me while fixing seat belt. Very suprized that the seat belt stuck open and would not retr Took very good care of me when there and provided a car for me while fixing seat belt. Very suprized that the seat belt stuck open and would not retract for a new car, then that a part was missing when they went to install and they had to get it shipped overnight but I could not return back to Columbus for a couple day, so I made 3 trips to Columbus for something that never should of broke. You guys do always take care of a problem and that is why we went with this car. Thanks Jill More

Service experience on my 2014 Acura RDX Acura Columbus service is friendly, professional, thorough, careful and courteous. They are customer oriented, technically competent and fairly price Acura Columbus service is friendly, professional, thorough, careful and courteous. They are customer oriented, technically competent and fairly priced. A standout in today's auto dealer marketplace. More

No proper technician They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in pa They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in past. I have visited to dealership for three to resolve. Such a bad experience I ever had before. More

I have already recommended your dealership! This is my third Acura MDX since 2011 that I have bought from your dealership. I like the low pressure sales people. Ian has sold me my last two car This is my third Acura MDX since 2011 that I have bought from your dealership. I like the low pressure sales people. Ian has sold me my last two cars, and we have been very pleased. It's so easy to drop your car off for service or stay and wait in your very nice waiting room! I'm very pleased with this new purchase, because your dealership has someone who is totally trained on the operation of the car and is extremely patient with me. John has even scheduled another one on one appointment with me since I ran out of time the last time. I couldn't be more pleased. More

Service Your Car for Longevity A car can last a very long time adding to the value proposition you wanted when you purchased your vehicle. Keep it serviced in a timely manner accor A car can last a very long time adding to the value proposition you wanted when you purchased your vehicle. Keep it serviced in a timely manner according to your service manual. I have over 167,000 miles on my 2005 and regularly take it on long road trips without concern for mechanical issues. My experience is that your dealership is the best and most well equipped to provide the highest quality service for your vehicle. To wit, my other vehicle has over 247,000 miles. More