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Acura Columbus

Dublin, OH

4.9
3,174 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,174 reviews

April 28, 2016

ILX Purchase Ray and Brian were both awesome...could not have been better! I would definitely come back again for future purchases and refer to friends as well. More

by danabyrne55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Milliser
Apr 28, 2016 -

Acura Columbus responded

Thank for purchasing from us and the review! I hope that you can stick with us for a long time and referrals are the best! Thanks, John Connelly Owner/Acura Columbus

April 27, 2016

Great Service!! Great service again from Acura Columbus. Car was done in less time than quoted and nice and clean. I highly recommend Acura Columbus for sales and s More

by rjr0867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Acura Columbus responded

Thanks for the review! I love to read about us getting a car done quicker than quoted! Thanks, John Connelly Owner/Acura Columbus

April 27, 2016

Not a good car buying experience We had a hard time get a fair price for the car. We were low balled on our trade- in. Then we received a certified vehicle that had body damage (dent) More

by MCADDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Zeune
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin King, Derek Watts
May 25, 2016 -

Acura Columbus responded

I know that you have been talking with Jay Barger and Jerry LaWarre to try to turn this around for all of us. If there is anything more I can do, please do not hesitate to contact me at johnconnelly@acuracolumbus.com or call me directly at 763-2101. All we want is for you to be happy! Nothing will stand in the way of that on our end. I hope you have a very nice Memorial Day weekend. Thanks, John Connelly Owner/Acura Columbus

April 26, 2016

Reliable service Received my car within given projected time frame. Had great availability of service dates and time. Car was washed and looked better than when I to More

by HARMON.ALLYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Acura Columbus responded

Allyson- Thanks for the review! I am glad all went well and thank you for your business. - John Connelly Owner/Acura Columbus

April 23, 2016

Columbus Acura Service Department Columbus Acura service began with a friendly and prompt greeting. Jami Meredith kept me informed of my service work during the day. She provided excel More

by SW860@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2016 -

Acura Columbus responded

Thanks for the review and recognizing Jami! It is greatly appreciated. Have a fantastic weekend. - John Connelly Owner/Acura Columbus

April 22, 2016

Great service experience and professional work!!! My branch new MDX went through its first service. Columbus Acura service department is one of the best service screw and service experience I have eve More

by Kin Au
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Acura Columbus responded

Thank you for such a nice review! We all greatly appreciate it and we thank you very much for your business. Have a great week! Thanks, John Connelly Owner/Acura Columbus

April 22, 2016

Great Customer Service We felt welcomed and well taken care of. We were in and out of the dealer in less than 2 hours and that was with a test drive and purchasing a car. More

by tam_44230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hannah
Apr 22, 2016 -

Acura Columbus responded

I love that your deal was quick and easy! Thanks so much for letting us know! Thanks, John Connelly Owner/Acura Columbus

April 22, 2016

Acura Recall Unfortunately Corporate Acura has policies that make it difficult for dealerships like Columbus to give their customers great service when there is a More

by Acura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Acura Columbus responded

Thank you for being so understanding! We really appreciate it. I am sorry for the trouble caused and we will be sure to rectify all of our mistakes. Your feedback is invaluable in helping us get better. Have a great weekend! - John Connelly Owner/Acura Columbus

April 22, 2016

Great Dealeership A very pleasant experience working with this dealership. Everyone was helpful and Ray Welch who handled the sale of my new MDX was a great help. More

by GENEKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Watts
Apr 22, 2016 -

Acura Columbus responded

I am very glad that we could help and thanks for pointing out Ray. Enjoy your MDX! Thanks, John Connelly Owner/Acura Columbus

April 20, 2016

Very efficient with exceptional customer service Service Dept has envoked a feeling of trust and is run like a well oiled machine. All employees appear compatible and satisfied with their positions. More

by KPJ94A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B McEnaney, Jason Byerly, Chris Diglia
Apr 20, 2016 -

Acura Columbus responded

Thank you very much. I really like this feedback. We have been working very hard every day to make it seem like we are a well-oiled machine! Trust is at the heart of that. We will keep trying. Thanks, John Connelly Owner/Acura Columbus

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