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Acura Columbus - Service Center

Dublin, OH

4.9
1,291 Reviews

1,291 Reviews of Acura Columbus - Service Center

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February 11, 2017

recall service The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. More

by MIKETYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Feb 11, 2017 -

Acura Columbus responded

Thanks for the feedback! I am glad that we did well for you. Have a great week! - John Connelly Owner/Acura Columbus

February 10, 2017

Replaced air bag Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definit More

by johnbayhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Feb 10, 2017 -

Acura Columbus responded

You helped end my day on a good note! Thanks for such nice comments. It is greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

February 10, 2017

Excellent Service Experience I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of More

by KWELCH1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2017 -

Acura Columbus responded

Excellent! Definitely makes us all feel good. Nothing worse than describing a problem with anything you own and the repair people giving you a crazy look! We all hate that in our own lives, so we really try to listen even though we don't always get it right the first time ... Thanks, John Connelly Owner/Acura Columbus

February 09, 2017

In and out................perfect They always seem to be organized and ready to assist from the moment I pull onto the lot. I would find it very hard to switch dealers. More

by ROBERTM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2017 -

Acura Columbus responded

I love to read about organization! Thank you. We appreciate your business. - John Connelly Owner/Acura Columbus

February 08, 2017

Exceptionally friendly and helpful I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make su More

by cbacura
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Feb 08, 2017 -

Acura Columbus responded

Thanks for the feedback and thanks for being our customer! I am very glad that Jim and Jami were able to help. Personable, friendly and helpful are all I can ask for! Thanks, John Connelly Owner/Acura Columbus

February 07, 2017

Awesome service I am very happy about the service ,Todd did great job ,he is very responsible and skillful. He was able to identify the issue very quick. More

by GOLDENJIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Acura Columbus responded

I am glad Todd could help! He is a genuine person and he likes to help. Thanks for letting me know! - John Connelly Owner/Acura Columbus

February 06, 2017

Excellent Service and wonderful staff I always receive excellent service and have been bringing my cars here for many years. This is and excellent Service Center and I love the staff. More

by KATHY.JOHNSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2017 -

Acura Columbus responded

Thanks Kathy!! Your kind words get our week off to an awesome start! - John Connelly Owner/Acura Columbus

February 03, 2017

Quick and friendly staff Went for a car wash. Men are very nice. Service was quick and car looked good they always offer to vacuum inside of car but we said it wasn't necessa More

by CATHIMONACO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know the name
Feb 03, 2017 -

Acura Columbus responded

Thanks for the nice feedback. It is greatly appreciated! Have a great weekend. - John

February 03, 2017

Good service and friendly manner Fast maintenance service and communicate with friedliness. Waiting romm is clean. Washing cars service is very nice. And location of this dealer is More

by khirai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

Acura Columbus responded

I am very happy to read your review. Thank you very much! Have a great weekend. - John

February 02, 2017

Service I dealt with Todd and he was upfront and fair. He went the extra mile after my extended warranty from Germain did not cover the problem. More

by THOMASGVARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2017 -

Acura Columbus responded

Todd is a great person to know. He wants to help in any way that he can and we all greatly appreciate having him as our friend. Thanks for letting me know about your experience! - John Connelly Owner/Acura Columbus

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