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Acura Columbus - Service Center

Dublin, OH

4.9
1,278 Reviews

1,278 Reviews of Acura Columbus - Service Center

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April 15, 2016

Thanks! Jami Meredith was GREAT and I really like the texting capabilities! Very helpful and worked with me on my unique circumstances. Thank you so much! More

by jhwlkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2016 -

Acura Columbus responded

Thank you for the review! I agree that Jami is great. I am glad you liked the texting. That is something new we have been trying and I like it. Thanks, John Connelly Owner/Acura Columbus

April 13, 2016

Great Service On Saturday I came to the dealer for help with a few things I needed explaining on my new Acura. The salesperson helping me was very helpful, friendly More

by MMRAMZ
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the mans name who helped me.
Apr 13, 2016 -

Acura Columbus responded

I am glad we could help! Stop by anytime. There are also a lot of videos online that can help address questions. Thanks, John Connelly Owner/Acura Columbus

April 13, 2016

Acura mdx We had issues getting our acura MDX to start. First visit was informed it was due to our blue tooth pulling too much juice while the vehicle was off. More

by DREW.SCHWEGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 13, 2016 -

Acura Columbus responded

Drew- Thanks for the review -- sorry for the second visit. Often battery issues can be rectified with the Bluetooth fix and avoid having to get a new battery. Battery issues can be so frustrating! Thanks for being our customer!

April 07, 2016

"I will be back" Was told what work would be done and how long it would take. The work was completed on time with a full report. A good experience. More

by FPOWERS570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2016 -

Acura Columbus responded

Thanks for the review! We are always working at getting better at providing accurate wait times and status updates. I am glad we came through for you. Todd does an excellent job. Thanks, John Connelly Owner/Acura Columbus

April 07, 2016

Quick, courtious and informative The service staff at Acura Columbus is always welcoming and courteous. From the valet out front to the service desk to the Todd Skidmore, the customer More

by DIANE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Milliser
Apr 08, 2016 -

Acura Columbus responded

Thank you very much for the review! Thanks also for mentioning the multi-point inspection packet that we use. I think that it is very helpful and helps paint a good portrait of how your car is doing. Have a great weekend! Thanks, John Connelly Owner/Acura Columbus

April 06, 2016

Great service Very helpful and had all paperwork ready when I arrived. The whole process was painless and I was able to make it to work on time. Keep up the great c More

by SHAFERRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2016 -

Acura Columbus responded

Thank you for the review! I am glad Zach was able to help. Thanks, John Connelly Owner/Acura Columbus

April 01, 2016

Professional and extremely courteous 5 stars to Todd. Like talking to family. Very impressed with the communication of the entire operation.Immediately recognized as I entered the servi More

by JGRANT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2016 -

Acura Columbus responded

Thank you for the review! Todd is a very caring person and excellent at his job. I am glad he made you feel welcome. Thanks, John Connelly Owner/Acura Columbus

March 31, 2016

Excellent service. Work was done on time. Ev Everyone was very pleasant, helpful and professional. I waited on my car and the work was completed on time. Waiting room was small but adequate. More

by MATTKENNEDY.ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2016 -

Acura Columbus responded

Matt- Thank you for the review. I really appreciate it! I am glad that the visit went well and thank you for being our customer! - John Connelly Owner/Acura Columbus

March 31, 2016

Overall fast and efficient. All employees were very knowledgeable and friendly. I will definitely return for all my service needs in the future. I highly recommend this dealershi More

by CHELSEANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Mar 31, 2016 -

Acura Columbus responded

We are very glad to have you as our customer! Thank you very much. It is greatly appreciated. - John Connelly Owner/Acura Columbus

March 25, 2016

Great service They have a curb service which is nice and the representative (Bob Meyer) was very courteous and kind. He really made a difference in giving me option More

by LUMULI6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Meyer
Mar 25, 2016 -

Acura Columbus responded

Thanks for being our customer and thanks for recognizing Bob. He is a true professional and a very nice person. Have a great week. - John Connelly Owner, Acura Columbus

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