Acura Columbus - Service Center

Help for a desperate traveler I pulled into the dealership with no appointment on Saturday of July 4th weekend, with a tire pressure sensor indicating a flat was coming. They squee I pulled into the dealership with no appointment on Saturday of July 4th weekend, with a tire pressure sensor indicating a flat was coming. They squeezed me in, diagnosed the problem as a nail hole, plugged the hole, all within an hour (without an appointment). Then they did not charge me since "you've already had your trip )Washington to Chicago) interrupted. We can't charge you anything." These are fine people, who make Acura a class brand. More

Helpful and easy to work with. The service was completed very quickly and the employees are very helpful and interested in making sure that you have a positive experience as their c The service was completed very quickly and the employees are very helpful and interested in making sure that you have a positive experience as their customer! More

willingness to find the problem and fix it They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with the service. More

Excellant customer Service and a ver knowledgeable staff. Work done: Machined rotors on front brakes. rotated and balanced 4 wheels. Washed vehicle. Provided a loaner vehicle at no charge. Did not charge Work done: Machined rotors on front brakes. rotated and balanced 4 wheels. Washed vehicle. Provided a loaner vehicle at no charge. Did not charge for tire rotation because the other work done which necessitated removing all four wheels. Service adviser, Jami Meredith explained that charging for rotation would have been "double dipping" since the wheels had to be removed anyway. More

Seat Belt Took very good care of me when there and provided a car for me while fixing seat belt. Very suprized that the seat belt stuck open and would not retr Took very good care of me when there and provided a car for me while fixing seat belt. Very suprized that the seat belt stuck open and would not retract for a new car, then that a part was missing when they went to install and they had to get it shipped overnight but I could not return back to Columbus for a couple day, so I made 3 trips to Columbus for something that never should of broke. You guys do always take care of a problem and that is why we went with this car. Thanks Jill More

Service experience on my 2014 Acura RDX Acura Columbus service is friendly, professional, thorough, careful and courteous. They are customer oriented, technically competent and fairly price Acura Columbus service is friendly, professional, thorough, careful and courteous. They are customer oriented, technically competent and fairly priced. A standout in today's auto dealer marketplace. More

No proper technician They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in pa They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in past. I have visited to dealership for three to resolve. Such a bad experience I ever had before. More

Service Your Car for Longevity A car can last a very long time adding to the value proposition you wanted when you purchased your vehicle. Keep it serviced in a timely manner accor A car can last a very long time adding to the value proposition you wanted when you purchased your vehicle. Keep it serviced in a timely manner according to your service manual. I have over 167,000 miles on my 2005 and regularly take it on long road trips without concern for mechanical issues. My experience is that your dealership is the best and most well equipped to provide the highest quality service for your vehicle. To wit, my other vehicle has over 247,000 miles. More

Brake Fluid Service Service accomplished with less than an hour wait. Comfortable waiting area and I was given a status several times during the visit. The car was wash Service accomplished with less than an hour wait. Comfortable waiting area and I was given a status several times during the visit. The car was washed and the experience was excellent. More

A positive experience From the beginning to end of my service for my 2008 TL was very helpful, cordial, thoughtful and responsive. I felt my needs were met and exceed my e From the beginning to end of my service for my 2008 TL was very helpful, cordial, thoughtful and responsive. I felt my needs were met and exceed my expectations of the care given to me and my TL. More