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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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February 10, 2023

Vehicle in for service. Friendly, professional staff. Great communication. Work completed on time and as promised. More

by everson.gary424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Acura Columbus responded

Thanks Gary! We try to work on our communication every day to get better. I am glad all went well for you! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

February 07, 2023

When my RDX had a major problem, they immediately offered a loaner car and fixed mine with no hassle! Great service!! Very pleased with this dealership. More

by julieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Acura Columbus responded

Sorry your RDX had a problem, but I am glad Jami and the team could help! Thanks for taking the time to write your review. - John Connelly Owner/Acura Columbus

January 30, 2023

I appreciate everything you guys do because whenever I have a issue or a problem with my vehicle yell able to get me in and get me out a good time. Thank you. More

by Rogerlbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Acura Columbus responded

Thanks Roger — makes us feel good to know that! We really appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

January 28, 2023

You guys run a good ship. Keep up the good work. It’s a pleasure doing business with people like you that provide a consistent good service. More

by Mark Staker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 men that met me at door for servicing - very friendly.
Jan 29, 2023 -

Acura Columbus responded

Very nice Mark — thank you!! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

January 28, 2023

There have been few mistakes done at the time of service which I have pointed out in my earlier review. Seeing the positive communication from the owner , John and his senior staff calling me to understan More

by Acura user
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t want to list
Feb 02, 2023 -

Acura Columbus responded

Thank you for giving us the chance to communicate and talk with you — we greatly appreciate the opportunity! - John Connelly Owner/Acura Columbus

January 25, 2023

Best customer service and care, both during the sale, as well as service and after! More

by Banchefski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Acura Columbus responded

Thanks!! We greatly appreciate your kind words. - John Connelly Owner/Acura Columbus

January 25, 2023

Always great service, definitely put customer first in everything they do, looking forward to having my vehicle serviced there More

by Ralphewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Acura Columbus responded

Welcome! Thanks for the opportunity to help. We appreciate your trust. - John Connelly Owner/Acura Columbus

January 21, 2023

I was extremely impressed with the service! Picking my car up and returning on time! More

by Valeria Futrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Acura Columbus responded

Thanks for giving us the chance to help! I am glad you liked it. Thanks, John Connelly Owner/Acura Columbus

January 20, 2023

Great service great staff. Always a peace of mind. So I’m too lazy to go elsewhere lol More

by JC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pick up service staff
Jan 20, 2023 -

Acura Columbus responded

Peace of mind is good! Thank you for trusting us to help. Thanks, John Connelly Owner/Acura Columbus

January 19, 2023

Zack kept me informed of the progress of service on my Acura. They are professional More

by paulgertsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Acura Columbus responded

I love to read about status updates - very important! Thanks for the nice words. - John Connelly Owner/Acura Columbus

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