1,310 Reviews of Acura Columbus - Service Center
Excellent service Zach is super helpful and one of the best service consultants. He is friendly. He explains things detail and clear. Every time my car needs service I Zach is super helpful and one of the best service consultants. He is friendly. He explains things detail and clear. Every time my car needs service I always want to see him. More
Second visit Overall friendly quick service. First visit 2 of the metal tire valve stem covers were missing. Second visit they were replaced with cheap plastic one Overall friendly quick service. First visit 2 of the metal tire valve stem covers were missing. Second visit they were replaced with cheap plastic ones. More
Passenger airbag light on continuously Service stated light had always been on which I know not to be true . No other concrete explanation. Hope the airbag works iin an accident Service stated light had always been on which I know not to be true . No other concrete explanation. Hope the airbag works iin an accident More
August 28, 2018 service August 28, 2018 service. I was treated like I was at a five-star hotel, friendly, interested in my issues and informative. Great job everyone! August 28, 2018 service. I was treated like I was at a five-star hotel, friendly, interested in my issues and informative. Great job everyone! More
Class Act Just a class act service department. Can definitely tell the difference from other dealerships specifically with customer service and efficiency from Just a class act service department. Can definitely tell the difference from other dealerships specifically with customer service and efficiency from the time I pulled up to the time I left. More
Great experience Zach Zeune was very nice and explained everything! The courtesy car was very nice and was perfect for me! My car is was ready in an hour and it was w Zach Zeune was very nice and explained everything! The courtesy car was very nice and was perfect for me! My car is was ready in an hour and it was well worth my trip from Thornville to Dublin! More
Helpful employees Jami was awesome helping me get the service performed on my car. Everyone was easy to work with and went out of their ways to assist me. Jami was awesome helping me get the service performed on my car. Everyone was easy to work with and went out of their ways to assist me. More
Brake repair My experience was nothing but exceptional from the time I dropped off my car at the valet then to the checkin process with the service representative. My experience was nothing but exceptional from the time I dropped off my car at the valet then to the checkin process with the service representative. The pickup process was also exceptional. Finally, the brake job was completed with no problems and the car was washed and cleaned. More
Always good service My 2012 Acura MDX has been serviced exclusively at Acura Columbus. I have nothing but positive comments . Customer service is good, car is ready in a My 2012 Acura MDX has been serviced exclusively at Acura Columbus. I have nothing but positive comments . Customer service is good, car is ready in a timely fashion when I have need for service an it’s nice clean to drive home. More
friendly staff, nice loaner cars I have purchased two vehicles from this dealership. I have had excellent service and have enjoyed the friendly staff I have worked with. Most recently I have purchased two vehicles from this dealership. I have had excellent service and have enjoyed the friendly staff I have worked with. Most recently I worked with Jami Meredith. Joyce Garrett in administration has always been a joy to work with. More