1,276 Reviews of Acura Columbus - Service Center
VERY friendly and knowledgeable! This was my first time there! Everyone was very helpful, friendly and very knowledgeable. I will definitely use this dealership my car maintenance and This was my first time there! Everyone was very helpful, friendly and very knowledgeable. I will definitely use this dealership my car maintenance and maybe a possible new purchase in the future More
Clean , polite, professional No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys t No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys to giving them back, it was a pleasant experience More
Service is good but had trouble explaining abt Acura Care This service center is definitely good with regards to providing good service like oil changes, fixing other things etc. I will go again and again..no This service center is definitely good with regards to providing good service like oil changes, fixing other things etc. I will go again and again..no doubt But I had trouble explaining abt Acura care maintainance plan. Even though i had Acura care maintainance plan they still charged me for my service for 300 $. When i asked them why they told me they wont honor Acura care plan i have and i have to buy there own dealership plan. That did not make sense to me as Acura care plan is gonna work all over usa with any acura dealer. so i called Acura care guys and they brought the issue with Manager Larry jones and I must say Larry jones did a great job in fixing the issue. Then they agreed it was a mistake and told me Acuca care should be taken in any Acura dealer and they told refund cheque will come in mail....Thanks a lot Mr Larry jones...u did a great job Guys..I love Acura cars like anything and im gonna buy more. so please kindly deal with customers like me very well .. For a vehicle which is 45 k Acura care maintainance plans are must and we need it at any cost Thanks again More
Great and personable service Todd was very helpful in explaining what I needed and was very personable throughout my car servicing. I would recommend this service shop for any Acu Todd was very helpful in explaining what I needed and was very personable throughout my car servicing. I would recommend this service shop for any Acura owner. More
Excellent service...start...to....finish. From the service scheduling, having a courtesy vehicle ready, to the actual work done itself....great job all around! I'll have all my Acura service From the service scheduling, having a courtesy vehicle ready, to the actual work done itself....great job all around! I'll have all my Acura service done here....and readily recommend others do the same. More
Normal service, plus a TSB I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car for me. They ensured the parts were available, performed the service, and had me back in my car the same day. Very professional, very friendly, and the job done right. Very satisfied. More
best service ever I normally dread waiting over an hour for an oil change. They were, fast, friendly and everyone was extremely polite from the minute I pulled up. Th I normally dread waiting over an hour for an oil change. They were, fast, friendly and everyone was extremely polite from the minute I pulled up. Thank you so much! More
Excellent Service Todd Skidmore provided first class service in explaining the work to be completed on my car. He was polite, courteous and knowledgeable of the histor Todd Skidmore provided first class service in explaining the work to be completed on my car. He was polite, courteous and knowledgeable of the history of my car and the needed work to be performed. He then mentioned the recommended work to be performed with the next service. I trust Todd and the staff to do excellent work and trust their advice. There is no need to take my car any other place. More
Fast and efficient Excellent service; very attentive and helpful. Heather helped pave the way for my scheduled service and Todd executed it very well! Best service I h Excellent service; very attentive and helpful. Heather helped pave the way for my scheduled service and Todd executed it very well! Best service I have had in a long time! More
Service and Axel Replacement I was very pleased with all aspects of the service that I received from Acura Columbus. My vehicle was serviced and repaired in a timely manner and J I was very pleased with all aspects of the service that I received from Acura Columbus. My vehicle was serviced and repaired in a timely manner and Jamie kept me updated on a regular basis. More