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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,660 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,660 reviews

November 01, 2021

I was involved in a car accident in September where my car was totaled. I was in need of a new car and went to several dealerships in South Florida in attempt of getting a car that I wanted the soonest. More

by tscire74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for leaving the Acura of Pembroke Pines team your feedback and five-star rating! We understand how tough it can be to wait for such an exciting arrival and we appreciate your patience! We look forward to seeing you when it arrives!

November 01, 2021

They made the buy process very quick and easy and were not pushy at all. More

by Aherrera1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Campbell
Nov 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for your purchase! We appreciate you as a customer! -Acura of Pembroke Pines

October 31, 2021

Great service by David. He made sure he kept me posted on my export sale. More

by RISA.SASSO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomez
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're glad to hear David provided excellent service and hope we have the opportunity to work with you again in the future. Take care! - The Acura of Pembroke Pines Team

October 31, 2021

They help you with all the services that you need help with and excellent customer service More

by oliviamorley20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again in the future!

October 31, 2021

My experience with the service team has always been pleasant. Marco, Jean, Eric and Christian feel like members of my extended family. Excellent and professional service. More

by 21sam.Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ng and Christian Rodriguez
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thanks for taking the time to leave Acura of Pembroke Pines your five-star rating! We're glad Marco, Jean, Eric, and Christian made this such a memorable visit!

October 31, 2021

I went to the service department for 3 specifically reasons, after a few hours waiting the return the car "carwash" and none of the issues are resolved! More

by GULMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Acura Of Pembroke Pines responded

We appreciate you bringing this information to our attention. We use these reviews to improve the experience for our customers, and without this input, we're unable to change to better serve you. Please contact me at your earliest convenience to discuss these concerns in more detail. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

October 31, 2021

It was a pleasure working with Jean Louis in the service department. He always ensures that my vehicle is clean and well maintained. More

by MARYKOLLWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your vehicle's service needs! We're glad to hear Jean continues to take great care of you & your vehicle and we look forward to seeing you at your next visit!

May 13, 2023 -

MARYKOLLWITZ responded

Once again, it was a pleasure bringing my car to Acura of Pembroke Pines. My service manager, Jean Louis always provides me with outstanding service. He is professional, and takes care of whatever I need. If you are looking for great service, please bring your Acura to Jean Louis. He will make sure you are very happy and satisfied!

October 31, 2021

This dealership cares for its customers and try very hard to please.Great people and service. More

by DEONDHARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romane Durand
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the kind review! It was a pleasure having you visit us here at Acura of Pembroke Pines and we look forward to seeing you again next time!

October 31, 2021

Marco Pinto is always available and responds quickly to all my needs with service. This time was not different, he was able to schedule me on the same day and the techs did a great job to get the car ready More

by teamiessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Acura Of Pembroke Pines responded

We're so happy the Acura of Pembroke Pines team could make this such a great experience for you! Marco is a valued member of our family and it means so much that you're confident coming to see them! Thank you for being our customer!

October 30, 2021

Excellent service and attention. The team make the whole process smoothly, from the sales rep to the finance team. More

by Rafael Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for leaving the Acura of Pembroke Pines team your fantastic five-star review, Rafael! We hope you come back to visit us again sometime!

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