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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
10,710 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 10,710 reviews

September 06, 2021

Ron Richardson was amazing at explaining every detail of what was done and what else needed to be taken care of in my vehicle. He is amazing! More

by KSantana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Sep 07, 2021 -

Acura Of Pembroke Pines responded

We appreciate your kind review and can't wait to share it with Ron! Thank you for visiting us here at Acura of Pembroke Pines - we look forward to seeing you again next time!

Sep 08, 2021 -

KSantana responded

Both Mr. Pinto and Mr. Richardson are an amazing team. I have had my car serviced twice in the last four weeks, and each have made sure my vehicle was serviced and properly done, while ensuring that nothing was left incomplete. Thank you for having such reliable agents working at Acura in Pembroke Pines.

September 06, 2021

Ron the service advisor amazing and professional. And Jonathan the service tech did a great job on my car. I happy with my experience there. More

by JDGUZMAN002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Sep 07, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your review with Ron and Jonathan! We look forward to seeing you next time at Acura of Pembroke Pines!

September 05, 2021

Ron was attentive and caring, im glad he was my service advisor. I would appreciate everyone acting just like Ron. I will definitely be back! More

by KATNED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 06, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that you had such a great time working with our team at Acura of Pembroke Pines! We are so glad that Ron could help!

September 05, 2021

My Costumer service rep (who I won’t name) was late to work, pushing back all appointments - so Jordan was able to step up and help me. Very much appreciated.. More

by BRETT_MANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 06, 2021 -

Acura Of Pembroke Pines responded

Brett, we are so happy to hear that you had such a great time working with Jordan! We are very concerned to hear that your rep was late, but thank you very much for your patience!

September 04, 2021

My experience was good. Theresa is great!! She did an exceptional job in assisting me for Ga. A little bumps but that was not on her behalf. Definitely please with the service all around. More

by SGUTLIFFE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theressa Perrier
Sep 07, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear this and can't wait to share it with Theresa! Thank you for trusting the Acura of Pembroke Pines team with your business. We appreciate your support and hope to see you again next time!

September 04, 2021

Excellent service b my customer service representative. All areas were outstanding. Communication is prompt and accurate..customer service area is very good. Comfortable and suitable for waiting. More

by vicmay54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that you had such a great time at Acura of Pembroke Pines! We are so glad that you could enjoy your time!

September 03, 2021

RON WAS AMAZING!!! SO PROFESSIONAL AND THOROUGH. IT WAS A BREEZE. EVERYONE GO SEE RON WHEN YOU NEED YOUR OIL CHANGED. CANT WAIT TO GO BACK. More

by KATEBARBOUR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON RICHARDSON
Sep 03, 2021 -

Acura Of Pembroke Pines responded

We can't thank you enough for your kind words, Kate! Ron and our team appreciate your 5-stars! See you next time at Acura of Pembroke Pines!

September 03, 2021

Everything was clean and organized, I received a very nice attention and the explanations was very helpful, I could describe my experience as not less than great. More

by CABELLA1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Giovanni Vargas, Anthony Morales
Sep 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! -Acura of Pembroke Pines

September 03, 2021

Definitely didn’t feel like I was taken care of . Honestly . Loopholed system like every dealership. They never changed my brake sensors on vehicle . Just take take take take your money and forget to More

by STEVENWHITE0109
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nigel
Sep 17, 2021 -

Acura Of Pembroke Pines responded

Steven, We're disappointed to hear you feel this way. We assure you that customer feedback is integral to how we operate, and we'll present these concerns to the team. Please don't hesitate to contact me to discuss this experience. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

September 03, 2021

Service was great, greeted promptly, it actually took faster than promised for the service to complete. All went smooth and fast and work well done. More

by RAMYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Ferber
Sep 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! We're happy to hear that our service team provided you with a smooth and quick appointment! See you next time at Acura of Pembroke Pines!

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