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Acura Of Pembroke Pines
Pembroke Pines, FL
9,548 Reviews
Welcome to Acura of Pembroke Pines!
We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida.
We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:30 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 9,548 reviews
June 17, 2020
Bought a new RDX May 17. Noticed a few problems. Still waiting on getting two fixed. Poor customer service with Jordan Ferber. Jean Louis helpful waiting on getting two fixed. Poor customer service with Jordan Ferber. Jean Louis helpful More
by edugator
Verified CustomerEmployees Worked With
Other Employees :
Jean Louis Service Advisor 5 Stars. Helpful and nice
June 17, 2020
Neville was great! Service was fast and friendly. Waiting area was comfortable. Neville was very helpful.............I will continue to have my RDX serviced here in the Service was fast and friendly. Waiting area was comfortable. Neville was very helpful.............I will continue to have my RDX serviced here in the future. More
by MEYBAR
Employees Worked With
Neville
June 17, 2020
nice cutsomer service the service provided by both the guy who received the car and the guy who take my information at the office and deliver the final reporte to me were e the service provided by both the guy who received the car and the guy who take my information at the office and deliver the final reporte to me were exceptional, how they treat me as a customer More
by nietojj
June 16, 2020
Excellent!! i dont have words to express my satisfaction, My service advise Marco Pinto is one os the best, this is my third Acura at Acura of Pembroke Pines. Ive i dont have words to express my satisfaction, My service advise Marco Pinto is one os the best, this is my third Acura at Acura of Pembroke Pines. Ive highly recommen them. More
by Nica874
June 16, 2020
The entire team is amazing! Customer service is above excellent. The only room for improvement I see is: making sure the car is in perfect condition prior to delivery to client. In my case, there were a excellent. The only room for improvement I see is: making sure the car is in perfect condition prior to delivery to client. In my case, there were a few items that were off base: the car was somewhat dirty (e.g: roof, rims, ants in the trunk), a tail light needed to be replaced due to wetness inside and the back bumper will also need replacement due to a part not flush and popping out. If it wouldn’t have been 9pm I think we would have noticed these isssues and address them prior to me taking possession of the vehicle. Also, the insurance agent on-site was beyond amazing! More
by josecarlosnolasco
Employees Worked With
Other Employees :
Dino Liebro, Jean Louis, Zelia Freire, Camilo Torregroza
June 16, 2020
The customer treatment here is amazing. Very knowledgeable, warm and inviting. My service advisor, Mack Remy is thee best!! He makes sure everything is satisfied to your liking and always keeps knowledgeable, warm and inviting. My service advisor, Mack Remy is thee best!! He makes sure everything is satisfied to your liking and always keeps everything upfront about what’s needed when getting your car serviced. More
by Katt_07
Employees Worked With
Remy, Mack
June 16, 2020
Service for my Acura RDX My Service Advisor, Neville, was very nice and professional. He explains very good. He guided me and suggested service for my vehicle that was neces My Service Advisor, Neville, was very nice and professional. He explains very good. He guided me and suggested service for my vehicle that was necessary. More
by MAYDA2HC
Employees Worked With
Neville in Service
June 16, 2020
Excellent personal service Ryan Reaves and Doug Campbell were a pleasure to work with. I appreciated their delivering the purchase paperwork and extended warranty for my leased Ryan Reaves and Doug Campbell were a pleasure to work with. I appreciated their delivering the purchase paperwork and extended warranty for my leased Acura to my home. More
by SKIMRI
June 16, 2020
Excellent service and personable staff. I got a loaner because of a recall and that process was smooth and efficient. The loaner car was new and well kept. because of a recall and that process was smooth and efficient. The loaner car was new and well kept. More
by janbeek
Employees Worked With
Jean
June 15, 2020
Truly Exceptional After years of owning BMW's between my two Acura's, I can say that Acura service surpasses BMW! From the service advisor, Jordan (the best!) to the ef After years of owning BMW's between my two Acura's, I can say that Acura service surpasses BMW! From the service advisor, Jordan (the best!) to the effort the team puts in to make sure the customer is treated exceptional, I can truly say it is s pleasure to be back with Acura. Jordan Ferber is a tremendous service advisor and he stops at nothing to make sure customer satisfaction is number 1! I greatly appreciate his and the team's complete commitment to my satisfaction! Highly recommend Acura of Pembroke Pines! More
by JVORTO
Employees Worked With
