Acura Of Pembroke Pines

Where do I start I’ve been waiting for more then two years to have my paint job on my car just to be evaluated have plenty of blemishes in the original paint and guess what I’m still waiting , great se years to have my paint job on my car just to be evaluated have plenty of blemishes in the original paint and guess what I’m still waiting , great service manager never a call or email but they want me to trade my car in what a joke Bill mckenna More

Great fast service I called Marco Pinto told him I had a noise coming from the rear believe to be a rear bearing going bad tell me bring it in and gave me a loaner and I I called Marco Pinto told him I had a noise coming from the rear believe to be a rear bearing going bad tell me bring it in and gave me a loaner and I came back in six hours. Car ran well. More

Warranty Service Fast & Freindly My battery finally died in my 2018 TLX which happened overnight in my garage at home. The roadside assistance help was fast. 45 minutes after my phone My battery finally died in my 2018 TLX which happened overnight in my garage at home. The roadside assistance help was fast. 45 minutes after my phone call to RA I got a jump start and was on my way to the dealer. I phoned ahead to let my service manager know I was coming in for service. When I arrived Jordan gave me the information ion being covered under warranty and had me on my way before I could even get back from Publix next store for a grab and go. In all no money spent and I was back at my Miami job in only 2 hours! Nice!! Thank you everyone for helping me out and making an inconvenience an easily fixed and happy experience. More

Excellent service Jordan Ferber provided great service. He thoroughly explained the work we needed done, responded to questions, set expectations on when the car would Jordan Ferber provided great service. He thoroughly explained the work we needed done, responded to questions, set expectations on when the car would be ready, and called promptly when it was. He was personable and professional. More

The experience i had was exceptional this my second time coming to the Acura dealer and i have no complaint great service i love it coming to the Acura dealer and i have no complaint great service i love it More

Very communicative and helpful. Fast and answered all questions. Timely, scheduled my appointment with ease. Very respectful and courteous. Very easily to work with and shared his contact info and asked questions. Timely, scheduled my appointment with ease. Very respectful and courteous. Very easily to work with and shared his contact info and asked me to call, mail if i have any questions More

Neville has excellent customer service skills, he kept me informed at all times. Thank you for your amazing service. Quick service. Thank you very much. informed at all times. Thank you for your amazing service. Quick service. Thank you very much. More

GREAT Service Always a GREAT service, welcomed with a smile. My service person is Mac & he always goes the extra mile to make my service is pleasant and and he t Always a GREAT service, welcomed with a smile. My service person is Mac & he always goes the extra mile to make my service is pleasant and and he takes all my complaining and makes sure a good job is done. More

After my visit for service my Bluetooth stop working, I called for help the service person try to help me but he couldn’t. He told me if I wanted to reset my code they would do it for me at a charge. I t called for help the service person try to help me but he couldn’t. He told me if I wanted to reset my code they would do it for me at a charge. I think this is a total insult since it was working perfectly before I took it in. I want to recall my previous review. From excellent , I think there have worse customer service. More

Lrobinson My doing business with Acura has been over fifteen years, because of the excellent customer service given. My service advisor Mr. Marco Pinto has disp My doing business with Acura has been over fifteen years, because of the excellent customer service given. My service advisor Mr. Marco Pinto has displayed the up most professional expertise within the service department. I appreciate GOOD service, Thank You More