Acura Of Pembroke Pines

Very good customer service Jordan the service Mgr is very caring and professional at his position. Outstanding communicator who listens well and executed a cold call being a fi Jordan the service Mgr is very caring and professional at his position. Outstanding communicator who listens well and executed a cold call being a first time customer to be most satisfying and have no reservations in recommending him to others More

Excellent service! Great customer service! Acura was able accommodate me with a last minute tire rotation and oil change. Appt . I refer all friends to Acura for excel Great customer service! Acura was able accommodate me with a last minute tire rotation and oil change. Appt . I refer all friends to Acura for excellent service! More

very friendly and welcoming Everyone at the dealership was very friendly, they listened to what i wanted and helped me select the best vehicle for me in my budget and for my need Everyone at the dealership was very friendly, they listened to what i wanted and helped me select the best vehicle for me in my budget and for my needs. More

Excellent overall service. Fast service Great clean in car Overall excellent service Friendly advisor Clean friendly clean bathrooms also. Fast friendly service went above Fast service Great clean in car Overall excellent service Friendly advisor Clean friendly clean bathrooms also. Fast friendly service went above and beyond what was asked More

Always a great experience at Acura So happy with my TLX love the way it drives great safety features too. Acura has great customer service too. I would definitely recommend my friends t So happy with my TLX love the way it drives great safety features too. Acura has great customer service too. I would definitely recommend my friends to Acura. More

Great customer service Neville provides excellent customer service. He is on top of everything since you arrive and give you a very good estimate of the time that will take Neville provides excellent customer service. He is on top of everything since you arrive and give you a very good estimate of the time that will take the service. The complementary car wash is a nice plus. More

Service I have been going there for my oil change and the service has been excellent. I would recommend any friends or family members to get their vehicle ser I have been going there for my oil change and the service has been excellent. I would recommend any friends or family members to get their vehicle serviced there. More

Exceptional My tire was punctured by road debris, I called the service department just before closing, Mack was very helpful making sure I was able to get an appo My tire was punctured by road debris, I called the service department just before closing, Mack was very helpful making sure I was able to get an appointment the very next morning at the time I wanted. Following day Mack was waiting gave me an estimated time it would be ready and throughout the time kept me informed of progress. Car was ready at the time given. More

Very excellent service Mack my service advisor was very attentive and knowledgeable and is always very friendly. I have known Mack for a long time I always go to him and he Mack my service advisor was very attentive and knowledgeable and is always very friendly. I have known Mack for a long time I always go to him and he knows my car. Had my timing belt changed and everything went fairly smoothly and I am very happy as always with Mac and the service department. More

Unexpected Surprise without Compromise My wife and I visited our local Acura Dealer (Esserman International) looking for a luxury SUV with 3 rows. Our intention was to buy a Certified Pre-O My wife and I visited our local Acura Dealer (Esserman International) looking for a luxury SUV with 3 rows. Our intention was to buy a Certified Pre-Owned (CPO) vehicle as it seemed practical for our family. After a test drive, my wife fell in love with a pristine CPO 2019 Acura MDX with the Technology package (11K miles) in a white/expresso color scheme. After hours of haggling, we left the dealer upset as they would not budge on the list price. We finally decided to look for a CPO Acura MDX at another dealer. We visited Acura of Pembroke Pines and asked about their inventory of CPO Acura MDX with the Technology package. After reviewing one with visible wear and tear, Joe Urteaga pitched us the idea of purchasing a new 2020 model. I was skeptical as I didn't think the price of a new car would come close to that of a used one with the same specs. After a brief talk with his manager, Scott Ticker, Joe presented an offer that was better than the CPO 2019 Acura MDX model we saw at our local Acura dealer. It was an unexpected surprise that left me in awe. I am happy to say that my wife is now driving a brand new 2020 Acura MDX with the Technology package in a white/expresso color scheme without having to compromise for practicality. More