Acura Of Pembroke Pines

I wanted to take this opportunity to sincerely thank the entire team at Acura of Pembroke Pines. Our experience was a pleasurable one starting with Giovanni Vargas, the Senior Representative who facilitates entire team at Acura of Pembroke Pines. Our experience was a pleasurable one starting with Giovanni Vargas, the Senior Representative who facilitates our transaction from start to finish. He made our experience a pleasurable one and stood by his word to ensure our purchase was an enjoyable one. He committed to having our car professionally cleaned, new tires, center console restoration as well as steering wheel refinishing. Their team also provided a courtesy loaner car while these services were addressed. I would encourage anyone who is thinking of buying or leasing a car to consider Acura of Pembroke Pines More

All went well except for finance guy. Salesman was great and very helpful. Alot of talk about Acura 1.99% financing but then they tell you you have to do 3 year term. BS. Finance guy did Salesman was great and very helpful. Alot of talk about Acura 1.99% financing but then they tell you you have to do 3 year term. BS. Finance guy didn't get us anything much lower than what we were already approved for through credit union. More

The BEST car experience anywhere The staff at Acura of Pembroke Pines is the best. With Larry’s leadership and guidance, one is always treated like family. David Becker is in a class The staff at Acura of Pembroke Pines is the best. With Larry’s leadership and guidance, one is always treated like family. David Becker is in a class of his own. He treats you with total respect and like a family member. I always give referrals to David. In the service department, Marco and Jean are at the top of their game. Always great correspondence in telling you what was done to your car. They treat you like family as well. More

Great Sales representative listened to what kind of ve6i was sear6for and made recommendations. I love my vehicle and this is my first acura. Vehicle has gr Sales representative listened to what kind of ve6i was sear6for and made recommendations. I love my vehicle and this is my first acura. Vehicle has great accessories More

Lies from yet another disgusting stealership. Acura of Pembroke pines sold me a used 2001 acura cl types, trans slipped three days later. They changed the negotiated price, lied about services don Acura of Pembroke pines sold me a used 2001 acura cl types, trans slipped three days later. They changed the negotiated price, lied about services done and screamed at me on the phone when i confronted them and refused to take a refund less than 12 Hours later. Let me start by saying I 100% believe Sean Bradford knew about the issues with this vehicle, he sold me the vehicle lying the entire way and making a scene by hiding the keys in the parts managers office, the parts manager told me the vehicle had been serviced and lied about the location of the oil leak. Sean Bradford also lied about the vehicle being serviced. The parts manager started by saying it was an axle seal (it was a rear main seal, cam plug, both axle seals and multiple selonoid seals.) I test drove the vehicle after six hours i should have left by then but i kept getting told 'oh just a little longer' if i hadnt drove 3 hours and the interior and exterior hadnt been in such good shape id have walked a long time ago. When i finally went to drive the vehicle i had to fill it with trans fluid because it was bone dry due to the alleged 'axle seal' NO ONE helped or even offered to help. I waited from 11am to 6pm just to be able to purchase the vehicle. I was told they would never sell a used car that wasn't serviced fully so i was unfortunately confident i wasnt going to get screwed. When i was in the office filling out paperwork the negotiated price was changed from 2400 to 2799 and i hadn't noticed until after i had left the dealership. The vehicles last oil change was in 2017 and the sticker was in the glovebox hidden away, the service writeup they gave me for the vehicle had been misleading due to the fact that it said on carfax that they did service the vehicle. The vehicle had been in an accident and it was not disclosed to me at the point of sale and i hadn't figured it out until i had pulled off the rear bumper and saw the frame damage when repainting. The brakes were at 2mm or less in both the front and rear. The vehicle q was leaking brake fluid from the rear calipers due to the pads being so low, they had slapped two new tires on the front and the vehicle needed a new transmission as well as a ton of work to the engine. The used cars sales manager Donald young when confronted about said issues made a tall tale that i was a master mechanic, told me to go f myself and that i was playing the victim then refused a refund, i called the general manager and he did the same claiming he was on vacation when this happened. I was told they would fix the safety concerns by the sales manager over the phone if i had just Drove the vehicle back. But when the service manager at vatland honda told them of the concerns in writing and told them it failed inspection we heard no response because they didnt want any proof in writing knowing i would possibly sue. They refused to get it towed the three hour trip and told me i had to pay to tow it, they refused to fix the trans, take a refund or even just replace the pads in the rear. All they did was scream namecall and act like children never go here never give them anything they are disgusting people who only care about themselves and have zero integrity. Dont believe me read any other bad review on Facebook. More

outstanding job by Jordan and his team Jordan has taken care of me for years and that is why I travel so far. He is very professional and accommodating. He is a great asset for your dealers Jordan has taken care of me for years and that is why I travel so far. He is very professional and accommodating. He is a great asset for your dealership! More

Great Experience I always have a wonderful experience at this service center. My advisor is Neville Braganza and I highly recommend him to anyone that visits this deal I always have a wonderful experience at this service center. My advisor is Neville Braganza and I highly recommend him to anyone that visits this dealer. He has excellent customer service and always willing to help! More

Excellant Experience We had an excellant experience starting with our phone call to make sure they had the car we were looking for. Scott Ticker the sales manager was awes We had an excellant experience starting with our phone call to make sure they had the car we were looking for. Scott Ticker the sales manager was awesome with us and made us feel very comfortable and yes they had a car for us. Once we arrived at the dealership we were greeted by salesman Anthony Morales and Scott. Anthony and Scott were very professional, also made us feel very comfortable and made our car purchase a pleasure! We definitely recommend this dealership and especially our salesman Anthony Morales.. More

Always a pleasure Jean Luis is the best in the service department. Always goes above and beyond! Always a pleasure to work with, will be back for ever scheduled mainten Jean Luis is the best in the service department. Always goes above and beyond! Always a pleasure to work with, will be back for ever scheduled maintenance! More

Great customer service Mack Remy and team did a great job and I experienced great customer service! My was serviced well and clean upon finishing! I also had a quiet place t Mack Remy and team did a great job and I experienced great customer service! My was serviced well and clean upon finishing! I also had a quiet place to work in the waiting area! More