Acura Of Pembroke Pines

Amazing service and great people With the time i was there Gio made me feel 100 % welcomed he had great team chemistry with mangers and coworkers. Mike brought the car while we talk a With the time i was there Gio made me feel 100 % welcomed he had great team chemistry with mangers and coworkers. Mike brought the car while we talk and the mangers said hello to us. And last but not least GIo made us feel at home 🏡 More

Acura of Pembroke Pines Does Not Dissapoint Marco Pinto has been my service advisor for the last seven years. Every time we have serviced our Acura's with Marcon he has gone above and beyond. Th Marco Pinto has been my service advisor for the last seven years. Every time we have serviced our Acura's with Marcon he has gone above and beyond. The outstanding service team is one of the reasons why I keep coming back. Thank you! More

Escellent !!! All was perfect and Mr. Marco Pinto excellent worker thanks the service was so perfect and Marco pinto explain everything about the service so I was v All was perfect and Mr. Marco Pinto excellent worker thanks the service was so perfect and Marco pinto explain everything about the service so I was very happy he is so good More

Awful customer service & client care Go in for an oil change for them to tell me that my battery is garbage, even though I did the battery with Acura not too long ago. Neville basically l Go in for an oil change for them to tell me that my battery is garbage, even though I did the battery with Acura not too long ago. Neville basically leaves me a 4 minute voicemail of everything that needs to be fixed with OUTRAGEOUS prices. On top of that, he talked about himself for 5 minutes before we even got to what i came there for. Apparently he’s repeated the same story over & over to all clients because 2 of my friends knew the same story he told me word for word. Forget the car & the money for a second because the customer service was the worst. I’ve been coming here for 4 years solely because I want to keep the integrity of my Acura but I’ve been a fool to have been coming here for so long. The second i pull up to service, the guy working there asks for my phone number to put into HIS cell phone. I don’t even get a hello. No one inside of Acura looks happy to be there & the girls sitting behind their desks are rude. When I was waiting for the loaner, I waited for FIFTEEN minutes until I had to call someone over to help me & it turns out they never got the memo that I was waiting. When I told Neville I had to go into work, he said ‘you didn’t tell me you were in a rush’. Did I have to tell you that to put some pep in your step? I was late to work & no one works with any type of urgency. I hate being the person to complain but I’ve worked in customer service for a very long time & I would never treat a client the way I was treated. Thanks for the car Acura, but I will NOT be coming back ever again. Best of luck to your lackluster staff. More

Sales man was very good From the moment I walked the sales person was a very good listener. I am not an easy case because of my credit. Once we decided on a car , the manager From the moment I walked the sales person was a very good listener. I am not an easy case because of my credit. Once we decided on a car , the manager worked with me to get all the numbers to work. Camilo in finance is as good as it gets. His work on my behalf really showed that this dealership really put customer first. More

Quick and Efficient The staff at Acura of Pembroke Pines is always great. I will only take my car to their location for service. Mack has been my service manager for the The staff at Acura of Pembroke Pines is always great. I will only take my car to their location for service. Mack has been my service manager for the past couple of visits and he does a great job with communication and is always very helpful. More

Always great service I always have a pleasant experience and my rep Mack is always helpful and attentive. You know the service is nice when you don't mind the drive to get I always have a pleasant experience and my rep Mack is always helpful and attentive. You know the service is nice when you don't mind the drive to get there More

Quick and Efficient Excellent customer service. This time I did not have to wait to much time, the Representative told me 1h and 30 min wait and it was exactly that range Excellent customer service. This time I did not have to wait to much time, the Representative told me 1h and 30 min wait and it was exactly that range of time. I hope is always like that. Thank you More

Excellent service, fast and corteous!! Thanks, Marco Pinto! You're always attentive, kind and professional. It's a pleasure to take my car to Acura Pembroke Pines for service; the timing Thanks, Marco Pinto! You're always attentive, kind and professional. It's a pleasure to take my car to Acura Pembroke Pines for service; the timing was perfect. Thank you as always for your excellent customer service. More

One very happy customer I’ve been one very happy and loyal customer with Acura of Pembroke Pines for many years now. All of my expectations and needs are always met with utmo I’ve been one very happy and loyal customer with Acura of Pembroke Pines for many years now. All of my expectations and needs are always met with utmost priority and care. I’m truly grateful and humbled by the excellent service provided by everyone- every time. :) More