Back

Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,523 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
Contact Dealership

15601 Pines Blvd

Pembroke Pines, FL

33027

Directions

By Type

Showing 9,523 reviews

July 24, 2019

Excellent! Your sales representative, Terry and his manager John have been quite a fantastic experience, we came to an agreement after a while, very professiona More

by HHERR919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toscano
Jul 25, 2019 -

Acura Of Pembroke Pines responded

Terry and John are a pleasure to have as a part of our team here at Acura of Pembroke Pines. We are glad you enjoyed your experience with them, and we hope you enjoy your new car! Thank you for leaving us the review.

July 24, 2019

My Visit on 7/22/19 Jean Louis, our service advisor, took great care of us. The car clean and was ready on time. This guy is the best. Thank You More

by FENNDHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Jul 25, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear you enjoyed your experience bringing your car in for service. Jean always takes great care of his customers. Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

July 24, 2019

Great Service Thanks for the deal, happy with the car and price. Highly recommended dealership, better experience than the other that I have been to nearby with Acu More

by BenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cohn
Jul 25, 2019 -

Acura Of Pembroke Pines responded

We do our best to deliver the best car buying experience possible! Thanks for leaving us the 5-star review. We appreciate your business, and hope you enjoy the new ride!

July 24, 2019

ILX Battery Service The service was quick and thorough. I made an appointment for the same day and was given a loaner so that I could make my appointments. Marco was ve More

by sophia.tenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco in the service department.
Jul 25, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your service experience. You are always in good hands with Marco! Thank you for leaving us the review, and choosing Acura of Pembroke Pines.

July 24, 2019

MDX Lease The service by the sales/finance team at Acura was impeccable! I truly enjoyed the experience which is not the common thought when leasing/purchasing More

by LUZMARTIN052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Becker
Jul 25, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the excellent review! We appreciate your time and your business.

July 24, 2019

Too much time wait for oil change I had to wait 4 hours for a oil change and I did an appointment. Bad service, bad car car wash. I Will not set an appointment again! More

by ndavidmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Acura Of Pembroke Pines responded

We are sorry to see that you did not find your service appointment satisfactory. We take great pride in the customer service our service department provides, and we would like to resolve the issues you’ve experienced. We will be reaching out to you directly, but please email our General Manger, Larry, at lschlossberg@czag.net if you would like to speak with someone more immediately.

July 23, 2019

Routine Maintenance. I like getting my car serviced at Acura of Pembroke Pines because everyone is very friendly and professional and after my car is serviced, it always r More

by MITZIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed our service, and the Cafe! Thank you for choosing Acura of Pembroke Pines, and leaving us the 5-star review!

July 23, 2019

Maintenance Very satisfied with my service. On time and good customer service. My advisor was also very good and professional. Waiting room nice and clean. Goo More

by lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Becker
Jul 23, 2019 -

Acura Of Pembroke Pines responded

It was our pleasure! Thanks for stopping by Acura of Pembroke Pines for your service needs. We appreciate the review!

July 23, 2019

Top Grade Service I have been coming to Acura of Pembroke Pines since 2015 through a reference from my cousin. From day one I have always been taken care of properly fr More

by arod0482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
Jul 23, 2019 -

Acura Of Pembroke Pines responded

We are always glad to have you stop by the dealership. Thanks for taking the time to leave us the awesome review. The team at Acura of Pembroke Pines appreciates it, especially Jean and the service department. See you again soon!

July 22, 2019

Dissapointed I went for an oil change and day after I had oil all over my garage. They told me was something else and I had to pay more. Then I had to return becau More

by RITACAMPOS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear you feel this way about your experience with our service department. We can assure you that our team verified there were no oil leaks, and that our service was conducted properly for your vehicle. The complementary loaner cars we provide our customers are always checked to make sure they are in working condition. Any damage they receive are the customer’s responsibility. Since you refused to pay for the tires, our dealership took responsibility for your convenience with both incidents. If you would like to contact a representative to discuss this matter in further detail, please contact our GM Larry at lscholssberg@czag.net.

...
864
...