Acura Of Pembroke Pines

Always easy to set appointment. Job well done in a timely fashion. Pleasure to work with the service department. Job well done in a timely fashion. Pleasure to work with the service department. More

Absolutely the worst experience ever buying a car. Out of state purchase and completely left hanging without tags for the car and they sent a water damaged vehicle with several problems that will cost Out of state purchase and completely left hanging without tags for the car and they sent a water damaged vehicle with several problems that will cost over $3400 to repair the car smells like mold and had a cracked windshield and trunk door buttons don’t work either. Damage to the interior none of which were disclosed before purchase. I paid the taxes to the dealership but they didn’t pay the state and now won’t return my phone calls or text messages. This is an ongoing problem that I can’t get resolved with this dealership. I left messages for the store manager and no response. I’m disabled and I told them up front so that they could help me along with the purchase but they absolutely left me hanging. I feel completely conned here on this $35,500 vehicle. I’m extremely disappointed and upset that they would treat me so poorly. Also the key fob doesn’t work and battery was dead so I had to replace that too. 🤯 More

Staff is always courteous and friendly. Provides detailed explanation on what is done to my vehicle Provides detailed explanation on what is done to my vehicle More

Everything was great as always. The only minor issue was the oil change label was placed in the wrong place and not straight on the windshield. The only minor issue was the oil change label was placed in the wrong place and not straight on the windshield. More

Muy amables todos y comunicativos En service trabajan muy bien y limpio yo me sentí muy contento con el trato de Emilio y la manera de resolver las situaciones bien y limpio yo me sentí muy contento con el trato de Emilio y la manera de resolver las situaciones More

Took me right on time. Comfortable waiting room. Simple service request and car wash less than one hour. Great job Comfortable waiting room. Simple service request and car wash less than one hour. Great job More

The dealership is very courteous they work with me and I made a deal with the vehicle when I took it to service. The service manager was excellent and I was in and out very quickly. made a deal with the vehicle when I took it to service. The service manager was excellent and I was in and out very quickly. More

I’ve had a great experience with sales (Joseph) and with service advisors, Marco and Jean. However, I’ve lost trust in the service department. I I’ve had four services done since I purchased Since my car - service advisors, Marco and Jean. However, I’ve lost trust in the service department. I I’ve had four services done since I purchased Since my car - on the first service they scratched my rim. on the second and fourth They did not rotate the tires as I requested and was required by the service interval, they even documented it was done on my receipt. This makes me wonder if the service was even done. I will try another dealer service department for my next service. More

It was a very friendly experience. Not a lot of pressure. We couldn't make a deal the first day and ended up coming back and making a deal. Not a lot of pressure. We couldn't make a deal the first day and ended up coming back and making a deal. More

Excellent customer service Service done what very good While waiting he was very attending letting us The waiting time While waiting he was very attending letting us The waiting time More