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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,459 Reviews

5,459 Reviews of Acura Of Pembroke Pines - Service Center

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October 07, 2022

Jordan is the service manager that always takes care of me and as always does a great job. More

by NATALIEALVAREZ0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Jordan & the Acura of Pembroke Pines team with your business! We're grateful for your support and look forward to seeing you next time!

October 07, 2022

No complaints with the job itself getting done. Main issue was communication from the service advisor. For a job that was longer than a day, I had to keep calling my advisor to see if I was going t More

by RICHII0207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rayon
Oct 17, 2022 -

Acura Of Pembroke Pines responded

I'm sorry to hear about your recent experience. This isn't what we want for our guests and, if you're willing, I would like to see if there is anything that I can do to help. Please reach out to me when you have the chance so we can talk this through. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

October 07, 2022

I had an excellent experience at this establishment. The job was done well and the staff were great More

by dankatie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Oct 10, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We appreciate the kind review and hope we can be of service again in the future!

October 07, 2022

Quick turnaround time, great work ethics and very pleasant and respectful. A joy doing business there. More

by nisirrigation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind feedback about your recent visit with the Acura of Pembroke Pines team! We appreciate your business and hope to see you again next time!

October 07, 2022

We made an appointment over the phone the previous day but when we went in they had no record of our appointment. More

by jet2101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Acura Of Pembroke Pines responded

Thanks for the positive review! We hope to see you back here at Acura of Pembroke Pines for all of your future automotive needs!

October 07, 2022

Great customer service from start to finish at this location every visit thank you guys More

by TIAQUANDRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We hope to see you back here at Acura of Pembroke Pines for all of your future automotive needs!

October 07, 2022

I really like the amount of respect Acura Pembroke Pines give there customers. Sales team did a excellent job. Santiago is a great guy with great personality. Thank you for your patience Santiago so profess More

by hunmich1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago very professional he took care of everything to me
Oct 07, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback about our Acura of Pembroke Pines team! Santiago & the crew look forward to seeing you again next time. Take care!

Oct 07, 2022 -

hunmich1 responded

Will be back for servicing/ maintenance.

October 06, 2022

Great service, good workers, clean office. The work is always done in a quick yet professional manner. More

by dawkinstony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We hope to see you back! -Acura of Pembroke Pines

October 06, 2022

Great attention, fast and efficient service, good valet parking, great lobby to wait for your car More

by MARCOA_SH_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We hope to see you back here at Acura of Pembroke Pines for all of your future automotive needs!

October 06, 2022

Always pleased with the service. Jordan and Marco are great! Everyone is friendly and professional. I won’t take my car anywhere else. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charity
Oct 06, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Carrie! We're glad to hear that both Jordan and Marco could assist you. We hope to see you back for all of your future automotive needs! -Acura of Pembroke Pines

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