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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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April 14, 2022

Took very on long and my car was not wash or Vacuumed. My service request was very simple I feul injection cleaning shouldn’t take 4 hours More

by NWAOKOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rayon
Apr 26, 2022 -

Acura Of Pembroke Pines responded

We're disappointed to hear you feel this way, and we appreciate your patience during these trying times. We strive to provide the best care to our customers, and our team does its best during staffing concerns. I encourage you to reach out to me directly to discuss this experience. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

April 14, 2022

The service department is far the best I have ever received. . Jordan my advisor was very helpful and answered all my questions. I was seen on time and my car was ready and cleaned when I arrived to p More

by j327ct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting our service team to provide five-star care! We'll see you next time!

April 13, 2022

They fixed the pump of my wiper after 3 months of waiting. But nevertheless they fixed it. More

by dj9pauleene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Tigero
Apr 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience, and appreciate your patience while you waited for our team to correct the issue. If there's anything more we can do for you in the future, feel free to reach out.

April 13, 2022

In my experience, attention to customer service and professionalism. I will return for any service needs I may have in the future More

by portarocc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon has been very helpful
Apr 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience working with our team at Acura of Pembroke Pines! We look forward to seeing you next time!

April 13, 2022

Professional, simple and communicative. Prices are expensive for services though, wish they were more reasonable. More

by ROAYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Acura Of Pembroke Pines responded

We are so proud to hear that our team at Acura of Pembroke Pines can take great care of you! Thank you very much for your kind words!

April 13, 2022

Awesome service! Marco pinto is the best service manager, I’m so thankful for all his kindest service More

by SEBASTIAN DAVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Acura Of Pembroke Pines responded

Sebastian, we are so pleased to hear that Marco and the team at Acura of Pembroke Pines can take great care of you! Thank you very much!

April 13, 2022

Excellent and fast customer service by Marco Pinto and car was on time as promised More

by rosampc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience working with Marco, Rosa! He is a huge asset to our team, and we're happy he took such great care of you! -Acura of Pembroke Pines

April 12, 2022

Great service. First class service and very reliable.100% recommendable. I compare with others Acura dealers and I choose Acura of Pembroke Pines. More

by sandrochiappe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for recommending Acura of Pembroke Pines! We look forward to having you as a customer for life!

April 12, 2022

Excellent service and quick, my car is running perfect. Fret customer service . I fell secure every time a take my car for service and satisfied More

by aarmas3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Acura Of Pembroke Pines responded

It's great to hear that the Acura of Pembroke Pines team gave you such awesome care! Thank you for coming to see us!

April 12, 2022

They did a great job and provided excellent service. The service was done in a reasonable amount of time. More

by BRANDON.MIRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for your kind words and five-star rating, Brandon! - Acura of Pembroke Pines

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