Acura Of Pembroke Pines - Service Center

Spent two thousands dollars to address an issue that is still there! They said it would be better but it is exactly the same as when it first arrived. The mechanic said the links, shocks and control arms n still there! They said it would be better but it is exactly the same as when it first arrived. The mechanic said the links, shocks and control arms needed replacement but said the links can go first in effort to reduce the suspension sound. When I arrived to get it done, the mechanic said shocks and control arms needs to go first. I hesitated because this was opposite to what was initially communicated. It costed twice as much than just the links itself but I had good faith to believe the suspension noise would be “reduced” so I went ahead with those services. I drive the largest SUV at Acura to pick up 3 kids and their bags from school but the rental car was for the smallest sedan at Acura. No complaint there since it’s only for a day. However, upon car rental return they told me to wait in the lobby. I later went outside and the assigned service advisor said he was unaware that I’ve been waiting for 45 minutes. I paid the fees and got my car back and was not satisfied with the service because the issue that I came in for is still there. I can’t even say it’s “better.” I gave it a whole day to drive my car dropping and picking up kids from school to see if there’s a “settling-in period” but there is no change in ride quality. Yes, the ride is stiffer due to new shocks but that’s not what I requested in the first place. More

The service advisor was great, explained everything in detail and was very courteous and professoonal detail and was very courteous and professoonal More

Kevin worked hard to make my service visit as easy as possible. I appreciated that. The valets were also great. possible. I appreciated that. The valets were also great. More

Acura is a great dealership. I was treated with friendly and professionalism. I have enjoyed referring friends. I was treated with friendly and professionalism. I have enjoyed referring friends. More

Good dealership. A bit concerned about the cost of servicing the vehicle movong forward. Just purchased a certified Pre-owned 6 months ago and had to unexpectedly spe A bit concerned about the cost of servicing the vehicle movong forward. Just purchased a certified Pre-owned 6 months ago and had to unexpectedly spend quite a bit of money of all filters wiper blades, tire balancing, rotation, etc. More

Acura of Pembroke Pines is a very good place to buy a new car and To make the maintenance Marco Pinto is very good car and To make the maintenance Marco Pinto is very good More

The service advisor was pleasant, detailed, thorough and great to work with. The waiting area was amazing, Starbucks coffee and even the convenient deli. Definitely didn’t mind the wait. great to work with. The waiting area was amazing, Starbucks coffee and even the convenient deli. Definitely didn’t mind the wait. More

Customer service and availability is always the best. The guy that assisted me was very informative and professional and polite. The guy that assisted me was very informative and professional and polite. More

Always great friendly service at Acura PPines. Mike is a really professional service adviser. Great experience. Mike is a really professional service adviser. Great experience. More

Always professional service received here at this pembroke pines location. Albeit for an oil change or maintenance check up. pembroke pines location. Albeit for an oil change or maintenance check up. More