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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews

5,435 Reviews of Acura Of Pembroke Pines - Service Center

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January 20, 2022

I asked to replace the rear brake pads because I could hear a “squeak, and they resurfaced the rotors too. Well, the squeak is still there and they told me that it is “normal”. My Acura is now the only c More

by LUIS.CARRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Pinto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Acura Of Pembroke Pines responded

We're disappointed to hear about this experience at Acura of Pembroke Pines. We understand your frustration and would like to help resolve your concerns. Please contact the general manager at lschlossberg@czag.net to discuss this in more detail. Thank you.

January 20, 2022

This dealership is always the best to deal with. Sales, service and parts depth. A pleasure. More

by MICHELLEGOODMANKESSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share these kind comments! We're truly grateful to have you as an Acura of Pembroke Pines customer and look forward to seeing you at your next visit!

January 20, 2022

Kevin was my service writer and he was very professional and knowledge about what needed to be completed with my car. More

by NASHLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Acura Of Pembroke Pines responded

We're so glad to hear Kevin provided you with such wonderful service! Thanks for visiting Acura of Pembroke Pines and please don't hesitate to reach out if we can be of assistance again in the future!

January 20, 2022

For more than 20 years I been buying cars at Acura of Pembroke pines. As recomended 3 friends also bought cars at pembroke. No fear on your deals and service. Thank you More

by DMONTE1236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Acura Of Pembroke Pines responded

We're so grateful to have you as our customer! Thank you for recommending us and rating us five stars! Your continued confidence and loyalty in the Acura of Pembroke Pines team means so much to us!

Jan 21, 2022 -

DMONTE1236 responded

It is our pleasure. Acura vehicles are reliable and the quality the best.

January 19, 2022

Good customer service. Service and sales rep was very hopeful. Thank you. Will come back. More

by ME_LADY2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Acura Of Pembroke Pines responded

We're so glad you had a great experience with our team here at Acura of Pembroke Pines! Thanks for the review and we'll see you next time!

January 19, 2022

My experience has been with service the center is great to work with always courteous More

by crabchic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to review Acura of Pembroke Pines! We appreciate your business and look forward to seeing you next time!

January 19, 2022

Always delivered excellent service and customer attention. Really a very good Acura Dealer. Congrats and Thanks. More

by ALFREDO.CAPOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Acura Of Pembroke Pines responded

We're happy to hear it, Alfredo! Thank you for being an Acura of Pembroke Pines customer!

January 18, 2022

Excellent service I can go and I know they are taking good care of my car. Thank you. Keep with Excellent service. More

by polecvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Acura Of Pembroke Pines responded

Your five-star review has made our day! Thank you for taking the time to leave the Acura of Pembroke Pines team your awesome feedback!

January 18, 2022

Great Customer Service! From the entire staff and shout-out to Marco Pinto at the Service Dept! More

by everandle210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for the great review of Acura of Pembroke Pines! Marco & the team look forward to serving you again in the future!

January 18, 2022

Rayon Thompson did a phenomenal job. I would definitely recommend him. He deserves a raise. More

by ASANG001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Jan 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for recommending Rayon & the Acura of Pembroke Pines team! We look forward to seeing you again in the future!

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