Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,555 Reviews

5,555 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
December 25, 2021

Great staff, helpful, efficient, knowledgeable, trustworthy. Service team also 5 stars. Free car washes and they won't take a tip. More

by FOOGETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio
Dec 28, 2021 -

Acura Of Pembroke Pines responded

We are glad our service team could give you the five-star care you deserve! Thank you for taking the time to leave us your great review! - Acura of Pembroke Pines

December 25, 2021

Always a great experience with the service department. Main reason I bought my last 2 cars there. More

by team0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Acura Of Pembroke Pines responded

The Acura of Pembroke Pines team is thrilled to have your confidence! Thank you for allowing us to be part of your maintenance routine!

December 25, 2021

Quick and respectful service. Coffee was convenient. Sitting sofas,tables chairs all to accommodate customers. More

by RROWROW4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Acura Of Pembroke Pines responded

Thanks so much! We're happy the Acura of Pembroke Pines team could give you five-star care!

December 24, 2021

Eric Ng and Jean Louis are very friendly and helpful, provide very professional service , fixing all the problems quick, I am very happy with their team. More

by cheryl wong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Dec 24, 2021 -

cheryl wong responded

Thanks

Dec 28, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking a moment to share your experience with us, Cheryl! Eric and Jean were both more than happy to assist you. We appreciate you choosing Acura of Pembroke Pines!

December 23, 2021

It's always a pleasure to come to this dealership and my advisor is one of the reasons I enjoy to be there. More

by OJBOZA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Acura Of Pembroke Pines responded

Thank you for your continued business and trust in our services here at Acura of Pembroke Pines! We are delighted to hear that one of our advisors has had a positive impact on your experience with us. We appreciate the feedback!

December 23, 2021

Service Manager Ron is awesome! Appointment services are always quick and the waiting area is comfortable. More

by L. Slocum
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Acura Of Pembroke Pines responded

Thank you for coming to see Ron and the team! We're so grateful Acura of Pembroke Pines is your go-to automotive resource! See you next time!

December 22, 2021

Great experience with service representative and service of vehicle. Center is equipped with professional and friendly staff that see to the satisfaction of their customers. Overall great service. More

by LASHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave a kind review! We hope you have a safe and happy New Year! -Acura of Pembroke Pines

December 21, 2021

Can’t fix my issue, very disappointed, blames Apple and Acura does not take responsibility. My Apple Car Play does not work properly since I bought the car. Brought it for inspection and problem still ther More

by andresignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Acura Of Pembroke Pines responded

Thank you for reaching out. Please contact our Service Department at (877) 468-9930 if you'd like to discuss the situation in greater detail.

December 21, 2021

Service was excellent and the waiting as well. My service manager or coordinator explained the report regarding the vehicle assessment in a very thorough way. More

by ANNAMIRTHAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We hope we can be of service to you again in the future! - The Acura of Pembroke Pines Team

December 19, 2021

Michael Grasso was very nice and helpful. Definitely would return to this service center again More

by JGO1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! Michael and our team appreciate your kind words! See you next time at Acura of Pembroke Pines!

...
256
...