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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,522 Reviews

5,522 Reviews of Acura Of Pembroke Pines - Service Center

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December 10, 2021

I had another thought until Jordan received my car and solved the problems I had, highly recommended More

by IVANILBERTMOLINELLI
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Acura Of Pembroke Pines responded

Thank you for the review - we're so glad Jordan was able to resolve your issues. Take care and please don't hesitate to reach out if we can be of service again in the future!

December 10, 2021

Took in for squeaking brakes.Three weeks later brakes still squeaking and was told a part was ordered for something else needing repair but no ETA on part arrival. However, he had a loner ready when I a More

by kiary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not recall name - he is in the las office on the left
Dec 13, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing this experience. We appreciate your patience while we work to resolve your issue. If you'd like to discuss the situation in greater detail, please feel free to contact our Service Department at (877) 468-9930. Thanks again.

December 10, 2021

Customer Service Representative was excelent. Service was fast and even they washed my car. I appreciate, they did not try to sell additional services More

by JRPiNA03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Acura Of Pembroke Pines responded

We're so glad to hear it! Thank you so much for trusting us to care for your beloved car! We look forward to providing the same level of five-star care next time! - Acura of Pembroke Pines

December 10, 2021

They are knowledgeable, professional, and accommodating. But most of all they are customer oriented. They waiting area is clean with a relaxing atmosphere. I have never taken my car for service anywhere More

by WLJOLLY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayon...
Dec 10, 2021 -

Acura Of Pembroke Pines responded

We are so proud to hear that our team at Acura of Pembroke Pines can do such a great job for you! Thank you for your review!

December 10, 2021

Had an issue with my tire pressure and made an appointment to get my car checked and an oil change. They were very responsive and resolved my issue. I'm very satisfied with Acura of Pembroke Pines More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Acura Of Pembroke Pines responded

We are so proud that you had a satisfactory experience at Acura of Pembroke Pines! Thank you so much!

December 09, 2021

Everything good so far. The appointment was easy to be set and it was quick More

by Jferreirah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Dec 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! We hope you share your experience with friends and family! See you next time at Acura of Pembroke Pines!

December 09, 2021

Great Service. My car service was smooth. Hi waiting now for my next upgrade. Love Acura. More

by monet.hepburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Acura Of Pembroke Pines responded

We are so proud to hear that Acura of Pembroke Pines can always take great care of you!

December 08, 2021

Marcos Pinto was our service adviser he is great always on point to let us know how everything was going. Also, the suv is working perfectly fine. Thanks. More

by yefertri85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Acura Of Pembroke Pines responded

We're so glad Marcos made your service visit to Acura of Pembroke Pines such an enjoyable one! Thank you for rating us five stars!

December 08, 2021

Excellent service overall. The technicians know their stuff and do quality work, very satisfied. Highly recommended! More

by IVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Acura Of Pembroke Pines responded

We're happy to hear the Acura of Pembroke Pines team gave you five-star care during your visit to our service center! Thank you for being a customer!

December 08, 2021

Ron was great. Very professional and friendly experience, all around. And I was not kept waiting, as the work was done within the promised about an hour period. More

by ROSARIA.S.VIGORITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We're glad you had an excellent visit with Ron & the rest of the team here at Acura of Pembroke Pines and we hope to see you again next time!

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