Acura Of Pembroke Pines - Service Center

Jean is great! Thank you! He kept me updated on everything and was able to take care of my service requests. He always does a great job! everything and was able to take care of my service requests. He always does a great job! More

I’ve always service with Jordan for years. He always provide outstanding service. I will continue to bring my Acura here for maintenance with Jordan. Complimentary car wash was A+ also. provide outstanding service. I will continue to bring my Acura here for maintenance with Jordan. Complimentary car wash was A+ also. More

Excellent service, very friendly and welling to help and answer any question that was asked. Very professional and friendly staff, made my visit enjoyable. I will recommend Acura of Pembroke Pines to all my answer any question that was asked. Very professional and friendly staff, made my visit enjoyable. I will recommend Acura of Pembroke Pines to all my friends. More

I was pleased with the experience and service I received when I too my vehicle for maintenance. Neville was very professional and courteous to me. when I too my vehicle for maintenance. Neville was very professional and courteous to me. More

Marco Pinto was great! He does an outstanding job helping me get my MDX serviced. The service at this dealer is always quick and easy. me get my MDX serviced. The service at this dealer is always quick and easy. More

The Pembroke Pine Acura Service department was great and everything was done on time.l will definitely recommend to Acura owner to come and experience this wonderful service department! everything was done on time.l will definitely recommend to Acura owner to come and experience this wonderful service department! More

I arrived 10 minutes early to my appointment I was greeted within the first 2 minutes. They introduced me to Neville. He was rude and did not explain anything. He entered my vehicle and wrote some not greeted within the first 2 minutes. They introduced me to Neville. He was rude and did not explain anything. He entered my vehicle and wrote some notes down came back inside , silence, he was on the computer , printed out documents and told me to sign . literally just said the word sign and handed me the pen . I asked politely what was wrong with the car and what I was signing for . Very rudely answered , in a mocking tone, I don't know you have to sign in order know what is wrong and it is Saturday we are busy and there people in front of you waiting . He didn't even answer the question , I could've been just as rude back but I just wanted to leave so I signed and left . Thankfully Ron saved the day he introduced himself and was very nice explained the situation thoroughly and gave me an idea how long it will take. That was good customer service . Thank you Ron for your nobility. More

Rep was very helpful and professional. Addressed my needs quickly and called be back once my car’s servicing was completed. Good job. He also brought up the idea of getting a complimentary car wash. That’s a quickly and called be back once my car’s servicing was completed. Good job. He also brought up the idea of getting a complimentary car wash. That’s appreciated. Some won’t bring that up... I’d have to do it. But Ron mentioned it first. More

I had a great experience. I arrived at 9:08am and the car attendant greeted me within the first 2-3 minutes and a gentleman ushered into the waiting area. My Car advisor Jean came out a few minutes later and attendant greeted me within the first 2-3 minutes and a gentleman ushered into the waiting area. My Car advisor Jean came out a few minutes later and prompt processed my paperwork and had the driver pulled up to drop me off home to get back to work. I had a great experience. More

Great service, no wit time, and I was grateful the communication with me regarding my vehicle. While I waiting for my vehicle I was able to check out another car with a sales associate Rodney. Acura o communication with me regarding my vehicle. While I waiting for my vehicle I was able to check out another car with a sales associate Rodney. Acura of Pembroke Pines is the best!! More