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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews

5,460 Reviews of Acura Of Pembroke Pines - Service Center

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August 29, 2021

I was impressed with the overall service that I received during my recent visit to your dealership. It was efficient, considerate, pleasant, and safe. Thank you for a wonderful, secure experience. More

by firstlittlesis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I misplaced the service person's business card.
Aug 31, 2021 -

Acura Of Pembroke Pines responded

We're so happy the Acura of Pembroke Pines team could help! Thank you for the awesome review! We'll see you at your next appointment!

August 29, 2021

Absolutely amazing dealership. I have a Honda Civic Type-R and yet I come here. Why? Because of the professionalism, knowledge, and most importantly the end results. The techs and staff are so nice and More

by BigJeezie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Richardson
Aug 31, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for the glowing five-star review! It means a lot that you choose to bring your Civic Type-R to our service team and that we've shown you such excellent care each time! We look forward to serving you to the best of our abilities for the foreseeable future!

August 29, 2021

I went to services and Marco Pinto gave me an excellent customer service and, no waiting time. I would recommend him for your future visits. More

by Jdr289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're glad to hear Marco provided excellent customer service during your visit and we hope to see you again next time here at Acura of Pembroke Pines!

August 28, 2021

Great dealership that is why I travel 27 miles to purchase, lease and service my RDX. Kudos to Acura Pembroke Pines, to Mr. Jean Louis and Mr. Giovanni Vargas as well as all the great friendly and pr More

by CECILIA1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Vargas
Aug 31, 2021 -

Acura Of Pembroke Pines responded

Wow, thank you so much for the kind review! We appreciate you making the 27-mile drive to visit our team here at Acura of Pembroke Pines and are truly grateful for all of your support. Thanks again and we'll see you at your next visit!

August 27, 2021

Great personal service quick efficient I would recommend Acura to friends and family. Trusted service and reliable customer care they were able to fix the problem quickly. Many thanks More

by RUBLEJONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to serve you! Thank you for trusting the Acura of Pembroke Pines team with your business and please don't hesitate to reach out if there's anything else we can assist you with!

August 27, 2021

I am always impressed by the high standards of service at Acura Pembroke Pines! The waiting area is clean and comfortable and the staff friendly and accomodating. More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Aug 27, 2021 -

Acura Of Pembroke Pines responded

Hi Tasha, we can't thank you enough for your kind words! Our team looks forward to servicing you next time! -Acura of Pembroke Pines

August 26, 2021

Acura of Pembroke is a great place to get your car service. I had a small issue with my services plan and the manger Jordan was able to resolve my issue quickly and efficiently. And my service manger More

by AMQ_2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting Jordan and Jean-Luis at Acura of Pembroke Pines! We can't thank you enough for your 5-stars!

August 26, 2021

Neville Braganza was very helpful and took care of everything I needed, he was very professional, explained all the service and kept me informed of the progress while I waited More

by T1805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Aug 26, 2021 -

Acura Of Pembroke Pines responded

We can't thank you enough for your review! Neville and our team look forward to seeing you soon!

August 26, 2021

The dealership for the most part is excellent in welcoming a customer. The service department does an excellent job. Yet on this particular visit, I am not happy with all the work, as I had an oil More

by al30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE
Aug 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience. We hope to provide you with a 5-star visit next time. If you have any questions, please contact the General Manager at lschlossberg@czag.net

August 26, 2021

Neville is amazing employee! He always provides excellent service when I bring my TLX in for service! I appreciate all you do Neville, thank you! More

by DOONEYB76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Aug 26, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that Neville can take great care of your TLX! Thank you for leaving Acura of Pembroke Pines a review!

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