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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,438 Reviews

5,438 Reviews of Acura Of Pembroke Pines - Service Center

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May 20, 2021

Courteous - did what was needed in a clean and prompt manner. Great job. making appt was easy. Did not try to upsell. Amazing dealership and service. More

by RAJ S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez, Andres Perez
May 20, 2021 -

Acura Of Pembroke Pines responded

RAJ, we are so happy to hear that our team provided amazing service! Thank you for giving Acura of Pembroke Pines 5 stars!

May 19, 2021

Neville was extremely professional & courteous. He made my visit seamless. He communicated consistently while the car was being repaired & was available to answer any question I had. Car is running great a More

by POCASIO84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
May 19, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that you had a great time working with our team at Acura of Pembroke Pines! Thank you for taking the time to give us a review!

May 19, 2021

Every time I go the customer service is great. Thank you very much for the great assistance. My car is running like new. Will be back as usual More

by COLOMBIAN_NENITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
May 19, 2021 -

Acura Of Pembroke Pines responded

Thanks for being an Acura of Pembroke Pines customer! We're thrilled to know you can always count on our team to deliver excellent service! We'll see you next time!

May 19, 2021

Excellent service thus far. Ronald Richardson was extremely helpful. He offered advice which resolved questions that I had. Also appreciated the prompt and efficient service. More

by shane2004
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronald Richardson
May 19, 2021 -

Acura Of Pembroke Pines responded

Shane, we are so happy to hear that you had such a great experience working with Ronald Acura of Pembroke Pines!

May 19, 2021

Mr. Richardson was extremely professional with an excellent customer service skills. Thank you very much for your assistant and professionalism. See you in three months More

by avdausa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
May 19, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that you had a great time at Acura of Pembroke Pines! Thank you for your recommendation!

May 19, 2021

Hello, my brand new car it’s not running well since the day I got it. It seems the service department cannot find what the issue is and I’m left with Frustration driving a car that is miserable to drive. More

by nicolecastellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Jun 28, 2021 -

Acura Of Pembroke Pines responded

Thank you for your honest review. We appreciate your patience as we work to identify the issue. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

May 18, 2021

Every time I visit, I receive superior customer service and I would highly recommend my family and friends to Acura of Pembroke Pines. I love Acura of Pembroke Pines! More

by BLESSED5247
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Acura Of Pembroke Pines responded

We are so proud to hear that our team at Acura of Pembroke Pines can take such wonderful care of you! Thank you for your kind words!

May 18, 2021

Ron from service was very attentive & accommodating. He updated me with the status of the repair throughout. He setup a loaner car which made a world of a difference. Thank you. More

by Khristine1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
May 18, 2021 -

Acura Of Pembroke Pines responded

Khristine, we are so happy to hear that you had a great time working with our team at Acura of Pembroke Pines! Ron is absolutely an asset to our team.

May 17, 2021

Good service as usual. Jean Louis is always a pleasure to work with and has always taken good care of me. Very forthright, helpful and personable. More

by SErickson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that our team at Acura of Pembroke Pines can take wonderful care of you! Thank you for taking the time to write us a review!

May 16, 2021

Expert service knowledge of automobiles fast service knowledgeable about what you need after Works they tell you what your car needs. My Tec Ron Richardson More

by HD2084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Acura of Pembroke Pines, and for your business. We are thankful to have you as a customer!

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