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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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April 25, 2021

Ron was the service consultant for my service on 4/25/21. He provided a good customer service and knowledgeable of his job. Thanks to Ron. He is not listed below. More

by Catherine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Apr 27, 2021 -

Acura Of Pembroke Pines responded

Catherine, thanks for sharing your experience with Ron! We're lucky to have him on the Acura of Pembroke Pines team and will share your kind comments with him!

April 25, 2021

Pretty well * service quite satisfactory-the cos of servicing is very reasonable:service consultant is very friendly and truthful floral diagnostic about the car; also inform the cost; More

by SHARUQH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Apr 28, 2021 -

Acura Of Pembroke Pines responded

Thank you for the review! We look forward to providing a five-star experience next time!

April 24, 2021

The entire Acura service team is phenomenal. Their attentiveness to the customer from beginning to end is untouched. I 100% recommend them for any service needs More

by kimberlymason79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, Andres Perez
Apr 26, 2021 -

Acura Of Pembroke Pines responded

We are honored to receive your support, Kimberly. Thank you! - Acura of Pembroke Pines Team

April 24, 2021

Car was returned without the cameras in the new bumper attached so basically didn’t fix it. Already returned rental car and now have to go back and miss more work! More

by STEFANIE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres Perez
May 10, 2021 -

Acura Of Pembroke Pines responded

We appreciate you bringing this to our attention. We are concerned with your comments, and we will investigate them further to ensure this does not happen again. We hope you will reach out to give us the opportunity to fix this, Service Department - (877) 468-9930

April 24, 2021

Service Advisor Andres Perez provides excellent service. He started out as a Technican and knowledge. I am pleased he”s my Advisor and wish him the best in his professional growth at Acura. More

by Car4ne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Apr 27, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for the kind review! We're certainly lucky to have Andres on our team, as are all the customers who get to work with him. Your business is greatly appreciated by the entire team here at Acura of Pembroke Pines and we look forward to your next visit. Thanks again!

April 23, 2021

The service was excellent. Jean Louis is a real pro, I will continue to go back to him and I will always recommend him thanks. More

by FENNDHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Acura Of Pembroke Pines responded

We appreciate the great feedback about Jean and our team! Thanks for your business, from all of us here at Acura of Pembroke Pines and we'll see you next time!

April 23, 2021

Always excellent service. Always available when I'm available. Excellent timing. Great loaner car. Always follows up to make sure everything has been completed. I left my keys in the rental and th More

by JOHN.CHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Apr 23, 2021 -

Acura Of Pembroke Pines responded

John, we are grateful for your review. It means the world to us here at Acura of Pembroke Pines!

April 23, 2021

As always, Jordan was on point, personable,professional! While waiting, we enjoyed a freshly prepared lunch ,in house...nothing was left to the imagination. All choices were ultimately mine to make,after be More

by GALLERYAPPELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We're so glad that Jordan and the team continue to earn your loyal business and we look forward to your next visit with us. Take care!

April 22, 2021

Acura of Pembroke Pines is the place to go for the best service for my vehicle. I appreciate the friendly staff, great comfortable lounge with the complimentary coffee and relaxing chairs. My service repre More

by rajah04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Apr 23, 2021 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! It means a lot to hear you trust our team with your vehicle! We'll let Jordan know they've earned five stars for their hard work! We look forward to seeing you next time at Acura of Pembroke Pines!

April 22, 2021

Andres was great, the services was quick and efficient. The services area was also beneficial with the food area. Andres showed excellent customer services and friendly. More

by DCPIERRE.ENTERPRISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Apr 22, 2021 -

Acura Of Pembroke Pines responded

We're so happy Andres could take care of everything for you and you enjoyed our waiting area and cafe! We hope to see you again at Acura of Pembroke Pines!

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