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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,446 Reviews

5,446 Reviews of Acura Of Pembroke Pines - Service Center

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March 24, 2021

I love getting my Acura TLX serviced at Acura of Pembroke Pines. Jordan is always pleasant and professional, excellent customer service. Quick and reliable service! More

by JVCENCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting Jordan & the Acura of Pembroke Pines team with your vehicle's service needs! We appreciate your kind words and look forward to your next visit!

March 23, 2021

called info as customer was identified ok, no problem, immediate taken care off, fast, precise, will repeat service again, you make it very easy thanks!! More

by BPZ001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im, Andres Perez
Mar 23, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to take care of you! Thanks for choosing Acura of Pembroke Pines, and for providing this positive feedback!

March 23, 2021

Great service. Service man was very pleasant and friendly. Everything was clean and quick. Very happy and pleased with the service I received. That’s all More

by ashleymsierra
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 24, 2021 -

Acura Of Pembroke Pines responded

We’re glad we could deliver a 5-star experience! Thanks for choosing Acura of Pembroke Pines for your service needs!

March 23, 2021

Mr. Jean Louis has been our family's trusted service personnel for more than 14 years. Taking care of my car, my wife's car and now my daughter's who was only 10 when we first met Mr. Jean Louis. Thank More

by DACHESK2436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Acura Of Pembroke Pines responded

From everyone here at Acura of Pembroke Pines, we would like to thank you for your continued patronage! We are honored to continue showing you a five-star experience when you bring your family's vehicles to Jean Louis and our team! Your review will be shared with our team! Thank you so much for taking the time to leave us your feedback! Take care until next time!

March 22, 2021

Friendly staff but lack detail in making sure the vehicle was running smoothly. Heard noise when I got home. Fixed the issue myself. Very disappointed. More

by FN8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neville Braganza
Apr 05, 2021 -

Acura Of Pembroke Pines responded

Hello - because your real name is not attached to this review, we are unable to locate your contact info in our system. If you'd like to discuss these concerns in greater detail, please feel free to contact our Service Department at (877) 468-9930. Thank you.

March 21, 2021

Your service adviser is a great customer service adviser who has been working with me since 2012 very knowledgeable and helpful and friendly thank you. More

by FORTUNE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We appreciate you being a loyal Acura of Pembroke Pines customer and look forward to your next visit!

March 21, 2021

Great serviceEveryone is very friendly and Great service Everyone is very friendly and professional Jean Louis is the best service representative I feel that he looks out for his customers a More

by amann4025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We're so glad that Jean Louis continues to provide you & your family with exceptional service and we'll be sure to share your wonderful feedback with him. Thanks again for your business and we'll see you next time!

March 21, 2021

Excellent service and great customer service. They immediately brought my car in for an oil change. Little wait time and it was washed and vacuumed. More

by CLIZ.RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Mar 23, 2021 -

Acura Of Pembroke Pines responded

We’re delighted to get your 5 star review, Cliz. Thanks!

March 21, 2021

I have to tell you I was completely 100% satisfied with the over all service professionalism and experience at Acura Of Pembroke Pines. Thank you More

by RSASSANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man in parts, the young lady at the register very nice
Mar 23, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to assist you! Thank you for visiting us here at Acura of Pembroke Pines - we hope to be of service to you again in the future!

March 21, 2021

Every time that I go to this dealer I experience friendly, passionate, compassionate, professional staff and a beautifully maintained facility. The maintenance services and guest / customer ameni More

by JEFFREYR.CHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Im, Andres Perez
Mar 23, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for your awesome review! We're happy to hear that your visit to our service center went so well and earned us five stars! We are grateful to you for choosing Acura of Pembroke Pines and we look forward to seeing you next time!

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