Acura Of Pembroke Pines - Service Center

Excellent service from Mr. Pinto made appointment. On time. Had to wait and wait time was less then said from the start. With a car wash too. time. Had to wait and wait time was less then said from the start. With a car wash too. More

Andres was great! I went in fully expecting to leave my car over night, and he told me to wait about 30 minutes and it would be ready... he wasn't kidding! Before I could decide where to go grab something car over night, and he told me to wait about 30 minutes and it would be ready... he wasn't kidding! Before I could decide where to go grab something to eat while I waited, he called me to tell me the car was not only ready, but washed too! Thanks so much Andres! More

Great service!!! As well as swiftly. Andres was helpful and listened to my concerns. Very welcoming. The cashier was also very helpful and welcoming. Thanks and listened to my concerns. Very welcoming. The cashier was also very helpful and welcoming. Thanks More

Extremely happy with the way me vehicle problems were handled especially at the time and day I arrived at dealer thank you very very much handled especially at the time and day I arrived at dealer thank you very very much More

Service was less than an hour while I waited, including the complementary wash. Jordan was exceptionally pleasant and helpful. I also enjoyed a good sandwich. the complementary wash. Jordan was exceptionally pleasant and helpful. I also enjoyed a good sandwich. More

It was a great Experience with Mr. Jordan Ferber. I would Definitely Recommend this Acura of Pembroke Pines Dealership to anyone looking to do service on their Vehicles. I give him and the Facility a 5 Star Definitely Recommend this Acura of Pembroke Pines Dealership to anyone looking to do service on their Vehicles. I give him and the Facility a 5 Star rating. ⭐️⭐️⭐️⭐️⭐️ More

I was able to get an a purge same day that I called. Always fast and excellent service . It’s always a pleasure at Acura . Always fast and excellent service . It’s always a pleasure at Acura . More

Always pleasure to go in for my service. Lots of open areas to sit and hang out while I wait. Jordan provides excellent customer service as always! I really appreciate the periodic updates as well. areas to sit and hang out while I wait. Jordan provides excellent customer service as always! I really appreciate the periodic updates as well. More

my plan included coverage for tire repair and replacement, I called for service and it was done with in 4 hrs, first sevice had to be upgrades with a tow service to Acura of Pembroke Pines, my ca replacement, I called for service and it was done with in 4 hrs, first sevice had to be upgrades with a tow service to Acura of Pembroke Pines, my car was ready and running next day with a new tire, 0 cost to me More

The service was good up until I picked up the car and left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the ex left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the expressway, I felt it more. I immediately called Marco Pinto (Service Person). He told me to bring the car back. I went back and explained to him the issue. He came out, checked the tire and told me I had a nail stuck in the tire and it had gone through so the tire had to be replaced. Prognosis: $218+tax. I was in shock and explained to him the car was fine when I dropped it off for service and this nail must have been picked up here as I had just picked it up. He told me there was no proof of that and that they had checked all the tires and they were fine. Basically, it was my word against his. He told me he was sorry but I would have to pay for the new tire as they were not responsible. I paid for the new tire and left the dealership feeling robbed, angry, and so disappointed. After 6 years of being a loyal customer, I am planning to never lease an Acura car again or at least never visit this leadership. You just lost a customer More