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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,475 Reviews

5,475 Reviews of Acura Of Pembroke Pines - Service Center

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October 31, 2020

The dealership is always 100% in service and taking care of its customers. The service department and its service writer Jordan are the best. Hopefully will use them for years to come More

by mpetrillo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for the excellent review of Acura of Pembroke Pines!

October 31, 2020

Service Manager Jordan was courteous and helpful. Warranty items addressed promptly. Thanks. Good waiting room. You should not require. Minimum of twenty five words. This is a voluntary survey . More

by KBLEONARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience at Acura of Pembroke Pines! Jordan and our team look forward to seeing you again!

October 31, 2020

The new service advisor given to me was very pleasant to deal with. Let me know what I needed. Great customer service! Thank you Richard! More

by Marj05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for your review! We're so happy to hear that Richard earned your 5-stars! See you next time! -Acura of Pembroke Pines

October 30, 2020

As always the service department is very good and Eugene is our favorite service advisor he treat us like we are the best customers and we feel welcome... More

by Boobi
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Eugene at Acura of Pembroke Pines! We look forward to having you as a customer for life!

October 30, 2020

Great service department. Was able to get an appointment and a loaner in a timely manner. Staff was very friendly and helpful. Will be back More

by craiggooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres. Gio
Oct 30, 2020 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback about your recent visit to Acura of Pembroke Pines, Craig!

October 30, 2020

My adviser provided me with an excellent service during my visit at the dealership. I strongly recommend Acura of Pembroke Pines to any actual or future customer. More

by soreljoseph
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Acura of Pembroke Pines! See you next time!

October 30, 2020

I am very pleased with the service I received at Acura of Pembroke Pines. Everyone was very helpful with all my questions. The customer service was outstanding. More

by Fabulous Lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Nov 02, 2020 -

Acura Of Pembroke Pines responded

We appreciate you taking the time to leave Acura of Pembroke Pines a review, thank you!

October 30, 2020

The only dealership I can say that I trust! Everyone is great from Mike Chan, to Jordan Ferber in service, to Miguel the technician, to John who makes sure I am set with a rental and also Charity at checko More

by MATOSG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity, Jordan, and Miguel, John, Charity
Oct 30, 2020 -

Acura Of Pembroke Pines responded

Thank you for your confidence in our team at Acura of Pembroke Pines! Mike, Chan, Jordan, Miguel, and John appreciate your 5-stars!

October 30, 2020

Excellent customer service. In and out very fast with an appointment. Clean waiting room and Starbucks while you wait. Also good procedures for social distancing. More

by sheilstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Acura Of Pembroke Pines responded

We can't thank you enough for your review! We appreciate your positive feedback, and hope you share your experience with friends and family! -Acura of Pembroke Pines team

October 29, 2020

Jordan and team were awesome and communicate well. Car was cleaned and ready in a reasonably amount of time. Jordan is the reason I am a customer in pines More

by Happy981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience working with Jordan at Acura of Pembroke Pines! We're so happy to have you as a customer for life!

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