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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,481 Reviews

5,481 Reviews of Acura Of Pembroke Pines - Service Center

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September 12, 2020

Excellent service. Wait time was very quick. Jordon was very helpful and took good care of me. It was a very busy day and my problem was handled in Avery timely manner More

by LINDOR48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines service department! Jordan and our team appreciate your kind review! See you next time!

September 12, 2020

As always, Jordan F handled all my needs, answered my questions, and made sure the car was serviced timely and accurately. There is no better place for service and no one better to work with. More

by fyoyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Acura Of Pembroke Pines responded

This review made our day! We're so happy to hear that Jordan took such great care of you during your service appointment! We look forward to your next visit at Acura of Pembroke Pines!

September 12, 2020

Working with Jean has always been professional. It feels good to go to a dealership and feel like my service rep really knows me and my car service needs. More

by BSMITH1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Acura Of Pembroke Pines responded

You're family at Acura of Pembroke Pines! We appreciate your business and look forward to working with you again!

September 12, 2020

My service writer, Jean Louis, is the BEST. My friends that use him rave about him, too. The service center is wonderful. It is clean. Everyone is friendly and helpful. Issues with the vehicle that nece More

by Jayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your service experiences at Acura of Pembroke Pines! Our team hopes to deliver this level of customer service to all of our clients!

September 12, 2020

I just leased my 4th vehicle from Acura of Pembroke Pines in March and am very happy with the service and attention I receive with each visit. More

by giamaria30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Duggan, Mack Remy, Neville Braganza
Sep 15, 2020 -

Acura Of Pembroke Pines responded

Thank you for returning to Acura of Pembroke Pines, Gia! Our team appreciates your 5-stars! See you next time!

September 11, 2020

Very friendly service department.Car was taken on time Very friendly service department. Car was taken on time and the work was performed on time. The car was clean when returned. Thank you... More

by DAUB0087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy, Neville Braganza, Alejandro Castillo
Sep 11, 2020 -

Acura Of Pembroke Pines responded

Thank you for your review, Rachel! We're so happy that our service team provided you with an excellent visit! -Acura of Pembroke Pines

September 11, 2020

The overall service including my service agent Jordan was even better than I had expected. He was very cordial and explained everything to me in a matter that made me fully confident that I was getting prope More

by BARRYBELL50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Acura of Pembroke Pines service team, Barry! Jordan will appreciate your kind review!

September 10, 2020

Everyone that I encountered was pleasant and professional--a rarity in today's world. Each person went out of his way to make my visit at the dealership a pleasure! More

by Andi G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
Sep 11, 2020 -

Acura Of Pembroke Pines responded

Thank you for providing excellent feedback from your recent visit at Acura of Pembroke Pines, Andi! See you next time!

September 10, 2020

Great service and Always clean. Always on time and courteous. Love that the courtesy car Can Take me to work. Recommend to friend and family. More

by MAGOHARRIZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 11, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Acura of Pembroke Pines! See you next time!

September 10, 2020

Alex is an outstanding Coustomer service representative. He should be promoted to the next management level. Well done !!! Alex. Your selfless can do attitude is matched by none. More

by ANTONIOHENRY2750
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
Sep 11, 2020 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, Antonio! We're so happy to hear that Alex earned your 5-stars! See you next time!

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