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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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July 02, 2019

Maintenance The service was excellent! I did not know there was a recall on my car and appreciate that the service manager had taken care of it. More

by Juliet A
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Brraganza
Jul 03, 2019 -

Acura Of Pembroke Pines responded

We appreciate you coming to our store to resolve your recall! Thank you for taking the time to leave us the review.

July 01, 2019

Good service from my service advisor I don’t have much to say, I am happy with the service I got there. My advisor Neville is great, the only problem I have is the car wash department did More

by JGEORGES97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf
Jul 01, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear you are happy with the service you received! We will let you car wash department know. Thank you for choosing Acura of Pembroke Pines.

June 30, 2019

Great Customers Servive My car car was pulling and jerking. Nelson made an appointment and got me a loaner. He kept me informed of what the diagnostics was and the repairs More

by ARMANDO.RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Robles, R. Jereza
Jul 01, 2019 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us the review! We are glad we could resolve your vehicle issues as efficiently as possible.

June 30, 2019

Great service Super quick and friendly service. Always does a great job. Highly recommended. All of the service advisors always do a great job of taking care of my More

by edorigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Jul 01, 2019 -

Acura Of Pembroke Pines responded

That's the way our service department likes to operate! Thank you for taking the time to leave us the review.

June 30, 2019

I am never disappointed from the greeters to Jean. Amazing JEAN is always available to answer my questions. Extremely attentive and helpful. He is a great asset to your organization. He truly understand cust More

by martine_ba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Jul 01, 2019 -

Acura Of Pembroke Pines responded

Jean is a great person to have around the dealership, and we are glad you agree! Thank you for taking the time to leave us the review.

June 29, 2019

excellent service from Mackenson Remy Excellent service from Mackenson Remy. I telephoned first and explained my problem and he gave me excellent advice. Brought Acura in and service was More

by LYNNELI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenson Remy
Jul 01, 2019 -

Acura Of Pembroke Pines responded

Communication is key when it comes to providing great service to your vehicle! We are glad you enjoyed your experience with us. Thank you for taking the time to leave us the review.

June 28, 2019

Keeps me coming back I’ve been getting my cars serviced at Acura Of Pembroke Pines with Mack for years! Mack and his team definitely go out of their way to make what is ot More

by JOAQUINROGGERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Jul 01, 2019 -

Acura Of Pembroke Pines responded

We appreciate you coming back to have your car serviced by Mack and our team! Thank you for your review, and your business over the years. See you again soon!

June 27, 2019

Quality dealership I've had my rdx in for service here every 5000 miles (15 times!). Every time I was treated well and the factory recommended service was performed prom More

by jvnastasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Acura Of Pembroke Pines responded

It was our pleasure making sure your RDX was in tip-top shape each time you visited. Thank you for always choosing our store, and we look forward to next time!

June 26, 2019

amazing i had an emergency with my car and like always this dealership do an amazing job in a short matter of time this time my guy marcos was off but neville More

by sandraibarra22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
neville
Jun 27, 2019 -

Acura Of Pembroke Pines responded

You are in great hands when Neville is there to help. We are glad to hear you enjoyed your experience, and that we were able to resolve the situation. Thank you for leaving us the great review!

June 26, 2019

First visit to the service center This was the first visit to the service center. Made the appointment on-line. Was greeted promptly and professionally. My Service Advisor, Norman, More

by RSCHMICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman, Customer Support
Jun 27, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Norman! Thank you for leaving us the 5-star review. We appreciate your business!

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