Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,434 Reviews of Acura Of Pembroke Pines - Service Center
Very prompt didn’t have to wait long the service attendant was great he explained every to me in detail attendant was great he explained every to me in detail More
Amazing customer service and support! Great communication and a squeaky clean loaner car! Thank you APP! Great communication and a squeaky clean loaner car! Thank you APP! More
Jordan Ferber is 5/5; Angie at the payment desk is 5/5; and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just ha and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just have to keep filling it up with air if I don't want to change the tires now. When I left the dealer on Friday, my vehicle did not feel the same. A tire rotation seemed to have messed up my car. When I returned to the dealer the next day on Saturday, Jordan took immediate care of the situation. He explained to me that he did not feel comfortable me leaving the service center without changing at least one tire. Marco failed to provide me a copy of the diagnostic of the vehicle. I don't even know what I paid $397 for on Friday - I came for an oil change and ended up having to do a tire rotation and whatever else? The explanation was not conveyed clearly from Marco and based on the information Jordan provided, Marco jeopardized my life, which I'm extremely disappointed. This is why I have only dealt with Jordan in the past. The level of trust with anyone else other than Jordan in Service is incredulous. I basically lost more time I could have spent with my family to tend to an issue with my vehicle that should have been taken care of on Friday. More
I come here because of the staff and Jean Louise. Very professional and great atmosphere! Very professional and great atmosphere! More
Great dealership. Always in and out when appointment is made. Never long wait times. Overall great experience. Always in and out when appointment is made. Never long wait times. Overall great experience. More
I called Marco Pinto because I had a nail in my tire. Immediately he accommodated me and once there I was out the door in about 30 minutes. Excellent service Immediately he accommodated me and once there I was out the door in about 30 minutes. Excellent service More
Pleasant experience. All was taken care of and even a loaner was provided as service took longer than expected. All was taken care of and even a loaner was provided as service took longer than expected. More
Very profesional people , i like my sales person Joe Urteaga ,always with his smile and attends us with respect. Urteaga ,always with his smile and attends us with respect. More