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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,468 Reviews
Call Service Center (954) 985-2424

5,468 Reviews of Acura Of Pembroke Pines - Service Center

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September 23, 2023

This dealership has xcellent service and customer care. They took care of my care of my Acura TLX under warranty. More

by Felipe Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Acura Of Pembroke Pines responded

Felipe, we're glad to know you had a great experience with our team at Acura of Pembroke Pines. We always strive to provide top-notch service and customer care. Enjoy your Acura TLX!

September 23, 2023

Always has friendly staff, accommodate when the wait is long. Car washes could be more detailed. More

by JNJ1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

September 23, 2023

Great and quick service. Car was done in no time. Always great service writers to help. More

by edorigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

September 22, 2023

Excellent services. .Advissor went about and beyond what he is expected to provide the customer More

by TUNDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

September 22, 2023

Jean Louis and the entire Acura team were fantastic - rectified all issues and affordable too - did not feel like I was overcharged - car is running smooth. Thanks you! More

by RAJ S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Acura Of Pembroke Pines responded

Hi Raj! We're glad to know Jean and our team at Acura of Pembroke Pines were able to help you out! We always aim for satisfaction. Enjoy your smooth ride!

September 21, 2023

It's always a great experience with Rayon and Jordan when I get my car serviced! More

by Jason C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayon
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Sep 22, 2023 -

Acura Of Pembroke Pines responded

Hey Jason, thank you for the positive review! We're pleased that Rayon and Jordan provided you with great service during your visit. We'll see you next time at Acura of Pembroke Pines!

September 18, 2023

My experience was very embarrassing. I probably won’t come back for servicing here anymore More

by DSHAUN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Acura Of Pembroke Pines responded

It's disappointing to read this review and learn that you had anything but a stellar experience. We'd like to understand more about what happened to determine how to improve for future visits. Please contact our Service Department at (877) 468-9930 at your earliest convenience. Thank you.

September 15, 2023

Both Jordan and Emilio went out of their way to help me resolve this very frustrating issue. I'm very grateful to both of them. More

by JACQUELINE BRUBAKER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMILIO GONZALEZ AND JORDAN FERBER
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Sep 15, 2023 -

Acura Of Pembroke Pines responded

Hey Jacqueline, it's great to know that Jordan and Emilio were able to assist you with your issue at Acura of Pembroke Pines. We appreciate the positive feedback and hope to serve you next time. Safe travels!

September 14, 2023

Great service and attention from Service team led by Jordan. This was the first service for my MDX 2023, and I have been a customer since 2015. Keep it up! More

by D Suzuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Acura Of Pembroke Pines responded

Hey Suzuki, we're glad to know that Jordan and our team provided you with great attention and service for your 2023 Acura MDX. We appreciate your loyalty and feedback! Hope to see you on your next visit. Safe travels!- The Acura of Pembroke Pines Team

September 13, 2023

I decided to come to Pembroke Pines instead of Doral location - what a difference! The staff are friendly at both, but Michael at Pembroke was over the top accessible, supporting and clear in terms of e More

by SANDRA29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Acura Of Pembroke Pines responded

Hey Sandra, thank you for the positive review! We're glad you enjoyed your experience with Michael at our Acura of Pembroke Pines location. We strive to provide a comfortable and convenient environment for all our customers. Safe travels!

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