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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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August 30, 2023

Very prompt didn’t have to wait long the service attendant was great he explained every to me in detail More

by ABIEBABI26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Of Pembroke Pines responded

We're glad to know you had a prompt service experience with our team at Acura of Pembroke Pines. Thank you for choosing and sharing your feedback! We'll see you next time. Safe travels!

August 30, 2023

Great! Thank you for the great service! Great! Thank you for the great service Emilio! More

by drivasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Aug 30, 2023 -

Acura Of Pembroke Pines responded

We are honored to receive your support. Thank you! - Acura of Pembroke Pines Team

August 30, 2023

Amazing customer service and support! Great communication and a squeaky clean loaner car! Thank you APP! More

by GLAMRAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Acura Of Pembroke Pines responded

We're so glad to know you had an amazing experience with us at Acura of Pembroke Pines! It's great that our team was able to provide top-notch service and a clean loaner car. Thanks for the review, we appreciate it!

August 28, 2023

Jordan Ferber is 5/5; Angie at the payment desk is 5/5; and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just ha More

by JFITZPATRICK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie
Aug 28, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review. We appreciate your feedback and are disappointed to learn about the issues you experienced. We'll make sure the situation gets addressed with the appropriate members of our team and invite you to please contact our Service Department at (877) 468-9930 if you have any additional questions or concerns you'd like to discuss. Thanks again.

August 28, 2023

I come here because of the staff and Jean Louise. Very professional and great atmosphere! More

by Ileana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Of Pembroke Pines responded

Hey Ileana, thank you for the positive review! We're pleased that Jean provided you with great customer service during your visit. We'll see you next time at Acura of Pembroke Pines! Safe travels!

August 26, 2023

Great dealership. Always in and out when appointment is made. Never long wait times. Overall great experience. More

by Marius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Acura Of Pembroke Pines responded

Hey Marius, thank you for the positive review! We're delighted to know you've had consistently great service experiences at Acura of Pembroke Pines. We always aim for efficiency and a smooth process! Have a great ride!

August 25, 2023

I called Marco Pinto because I had a nail in my tire. Immediately he accommodated me and once there I was out the door in about 30 minutes. Excellent service More

by albac3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that Marco was able to assist you promptly and efficiently at Acura of Pembroke Pines. Thanks for your feedback on our service, we really appreciate it!

August 25, 2023

Pleasant experience. All was taken care of and even a loaner was provided as service took longer than expected. More

by MASTERKITCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're happy to hear that our team at Acura of Pembroke Pines was enjoyable and provided you with a loaner throughout the service. We'll see you next time! Safe travels!

August 24, 2023

Very profesional people , i like my sales person Joe Urteaga ,always with his smile and attends us with respect. More

by j.lombardi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Acura Of Pembroke Pines responded

Hey Lombardi, thank you for the positive review! We're glad to hear that Joe provided you with a respectful and professional experience at Acura of Pembroke Pines. We'll see you next time! Enjoy your new ride!

August 21, 2023

I was welcome with a friendly warning agent. Who took care of me upon my arrival. Emilio was very prompt and pleasant as usual. More

by DUPITONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Aug 22, 2023 -

Acura Of Pembroke Pines responded

We're happy to hear that Emilio and our team at Acura of Pembroke Pines provided you with a warm welcome! Thanks for sharing your positive experience. Safe travels ahead!

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