Acura Of Pembroke Pines - Service Center

It is always a total satisfaction when I take my car to service. Emilio, my advisor is always taking of me as a customer. He is very professional and dedicated. He is a plus for Acura of Pembroke Pines. service. Emilio, my advisor is always taking of me as a customer. He is very professional and dedicated. He is a plus for Acura of Pembroke Pines. More

Prompt service Jean Louis is excellent He explains all that was done to the vehicle to keep it running in optimal shape that was done to the vehicle to keep it running in optimal shape More

Service Manager Jordan was exceptional! I previously brought my car for an ongoing starter problem but the tech was not able to diagnose any problems. I escalated to Jordan on the issue a I previously brought my car for an ongoing starter problem but the tech was not able to diagnose any problems. I escalated to Jordan on the issue and he took the time to understand the problem and worked with the lead technician to find out what was the issue with my starter. Throughout this service, Jordan remained professional, patient and most importantly very responsive. I told him he has earned my future business. More

Always a great place to get your car repaired knowing it is done correctly with a piece of mind is done correctly with a piece of mind More

Serviceman was polite and helpful! The wait time was shorter then in the past coffee was great! The wait time was shorter then in the past coffee was great! More

Amazing customer service and support! Great communication and a squeaky clean loaner car! Thank you APP! Great communication and a squeaky clean loaner car! Thank you APP! More

Great! Thank you for the great service! Great! Thank you for the great service Emilio! Thank you for the great service! Great! Thank you for the great service Emilio! More

Very prompt didn’t have to wait long the service attendant was great he explained every to me in detail attendant was great he explained every to me in detail More

Good experience! Marco is a true professional who made the whole process easy. Making them my go to service dealer. thanks Marco is a true professional who made the whole process easy. Making them my go to service dealer. thanks More

Jordan Ferber is 5/5; Angie at the payment desk is 5/5; and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just ha and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just have to keep filling it up with air if I don't want to change the tires now. When I left the dealer on Friday, my vehicle did not feel the same. A tire rotation seemed to have messed up my car. When I returned to the dealer the next day on Saturday, Jordan took immediate care of the situation. He explained to me that he did not feel comfortable me leaving the service center without changing at least one tire. Marco failed to provide me a copy of the diagnostic of the vehicle. I don't even know what I paid $397 for on Friday - I came for an oil change and ended up having to do a tire rotation and whatever else? The explanation was not conveyed clearly from Marco and based on the information Jordan provided, Marco jeopardized my life, which I'm extremely disappointed. This is why I have only dealt with Jordan in the past. The level of trust with anyone else other than Jordan in Service is incredulous. I basically lost more time I could have spent with my family to tend to an issue with my vehicle that should have been taken care of on Friday. More