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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,456 Reviews

5,456 Reviews of Acura Of Pembroke Pines - Service Center

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June 15, 2023

Attentive & great staff! Fast & informative! Awesome atmosphere! Looking forward to purchasing my next car from this location! More

by Blkbutahfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Jun 16, 2023 -

Acura Of Pembroke Pines responded

Thank you so much for the kind words! We're glad to hear that our staff provided attentive and informative service. We can't wait to assist you with your next car purchase or service visit at Acura of Pembroke Pines. See you soon!

June 15, 2023

I’m always treated like family and Acura takes care of me as my family and I should. I’m happy to be a part of the Acura Family of PP. More

by miguelmedina2784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wirlianys Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Acura Of Pembroke Pines responded

Miguel, we're so glad to have you as part of our Acura family! Thank you for your kind words and for continuing to trust our Acura of Pembroke Pines team with your automotive needs. Take care and we'll see you next time!

June 15, 2023

Jean in service is amazing and smart. Unfortunately no one was able to resolve the issue with the car but everyone tried and they are not giving uo. More

by jen9572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Acura Of Pembroke Pines responded

Jen, thank you for the kind words about Jean and our team at Acura of Pembroke Pines. We appreciate your patience as we work to resolve the issue with your car. Rest assured, we won't give up until it's taken care of. Thank you for choosing us!

June 15, 2023

We had a problem with the car's battery and electronics, but it was quickly resolved. thanks More

by Eliane Dias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Acura Of Pembroke Pines responded

We're so glad we could resolve the issues with your vehicle, Eliane! Thank you for the review and please don't hesitate to reach out if our Acura of Pembroke Pines team can be of service again in the future!

June 14, 2023

Jordan the service manager, provided exemplary service and went well beyond required action. Thank you More

by Harleygrofff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We're happy to hear Jordan provided you with exceptional service and we appreciate you taking the time to share your experience. Take care and please don't hesitate to reach out if there's anything else we can do for you!

June 14, 2023

Great service and quite Marco Pinto is an excellent advisor. Always welcoming, offering good options and maintaining you updated More

by JAVIER.CASTELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Acura Of Pembroke Pines responded

Javier, we appreciate your fantastic feedback about Marco & the team here at Acura of Pembroke Pines! Thanks for visiting us and please don't hesitate to reach out if we can assist you again in the future!

June 13, 2023

Good experience just an inconvenience to have to wait for the part to come in. More

by WAANDRADES
Recommend Dealer
Yes
Employees Worked With
Marco Pinto - he was great just an inconvenience to have to wait for the part to come in.
Jun 15, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback. We appreciate your business and hope you won't hesitate to reach out if our Acura of Pembroke Pines team can be of service again in the future!

June 13, 2023

Great vibes, I needed a new battery for my car. They told me to come in before 7:30pm, I did and they took care of me in less than one hour. Very pleased 😀 More

by CANDACE0077
Recommend Dealer
Yes
Employees Worked With
The after hours service department outside the facility
Jun 14, 2023 -

Acura Of Pembroke Pines responded

We're glad our team could take care of you quickly & efficiently, Candace! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future! - Acura of Pembroke Pines

June 12, 2023

This time going to the Acura dealership was great they did what they were supposed to do More

by DJNARADODJNARDO
Recommend Dealer
Yes
Employees Worked With
His name is not on the list
Jun 14, 2023 -

Acura Of Pembroke Pines responded

We're glad to hear you had a great experience at Acura of Pembroke Pines! We look forward to providing another five-star experience in the future! Thank you! -

June 12, 2023

My service rep provided outstanding service. Got me in and out early. He deserves a raise. More

by KEVINCAS15USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jun 14, 2023 -

Acura Of Pembroke Pines responded

We appreciate you leaving us your kind words and five-star rating, Kevin! Thank you for being an Acura of Pembroke Pines customer!

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