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Key Acura of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
3.5
18 Reviews
At Key Acura of Reno, your satisfaction is our top priority. We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens. Visit us today and see how easy car buying can be—experience the Key difference!
Contact Dealership

11550 S Virginia St

Reno, NV

89511

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Top Reviewed Employees

Brian Erickson at Key Acura of Reno

Brian Erickson

Service Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 4 Reviews
Gerad Smith at Key Acura of Reno

Gerad Smith

Parts & Accessories Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 1 Review
Michael Baumgart at Key Acura of Reno

Michael Baumgart

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 1 Review
More Employees

Latest Reviews

July 11, 2025

The Service Department representatives are always prompt to greet me and to get the paperwork underway. I appreciate that when minor problems arise, Brian and his colleagues get resolution courteously and e More
by SMILEY.MERRILL Verified Customer

Employees Worked With

Brian Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.

July 10, 2025

I don't usually leave feedback or reviews but felt I needed to with Acura of Reno. I took my car in for an oil change and an issue with surges in acceleration, high revving. I told them I couldn't dupli More
by Allinterpreting

Employees Worked With

Not listed

July 10, 2025

Not part of the BBB probably due to poor standards. I don't usually leave feedback or reviews but felt I needed to with Acura of Reno. Awful service manager, unprofessional, and customers are always wr More
by owy1980

Employees Worked With

Not listed
More Reviews

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Amenities

  • Accessories Store
  • After Hours Drop-Off
  • Cable Television Room
  • Children's Play Room
  • Customer Lounge Area with Two Cable Televisions
  • Detailing Service
  • Enclosed & Heated Service Drive
  • Free Bottled Water & Soft Drinks
  • Free Client Business Center
  • Free Fresh Baked Otis Spunkmeyer Cookies
  • Free Fresh Ground, Fresh Brewed Starbucks Coffee
  • Free Loaner Cars with Qualifying Service
  • Free Shuttle Service
  • Free WiFi
  • Home Theater Room
  • Manicure Service
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Tire Rotation, Car Wash, and/or Vacuuming With Qualifying Service