Acura of Berlin

I've been coming to dealership for past 20 years. They are always on point. Great service They are always on point. Great service More

The service department runs very smoothly. Dropped my car off for service in the morning and it was ready earlier than expected. Great communication, as well. Dropped my car off for service in the morning and it was ready earlier than expected. Great communication, as well. More

Friendly staff, on time with my appointment and I was kept informed while I waited for my service to be completed. I've always been very pleased with the service and staff. kept informed while I waited for my service to be completed. I've always been very pleased with the service and staff. More

Great communication Provided a loan vehicle Helped me figure out a solution with timeline for picking my car up figure out a solution with timeline for picking my car up More

Excellent experience all around starting with Keith in service and ending with Jim and sales. I found Jessica to be very professional and help facilitate the process as well. I highly recommend active Ber service and ending with Jim and sales. I found Jessica to be very professional and help facilitate the process as well. I highly recommend active Berlin for all future sales. More

Jim Pompei helped me. He answered all of my questions and made the experience easy. Well done Jim. He answered all of my questions and made the experience easy. Well done Jim. More

Amazing experience at this dealership! The staff was friendly, honest, and very helpful throughout the whole process. Especially Raj, who went above and beyond to make everything smooth an The staff was friendly, honest, and very helpful throughout the whole process. Especially Raj, who went above and beyond to make everything smooth and stress-free. He answered all my questions, helped me get a great deal, and made sure I was completely satisfied. Outstanding customer service from start to finish. Highly recommend this dealership, and definitely ask for Raj! More

I had a great experience purchasing my new vehicle thanks to Jim and Jessica at Acura of Berlin. From start to finish, they were professional, knowledgeable, and genuinely supportive throughout the entire pr to Jim and Jessica at Acura of Berlin. From start to finish, they were professional, knowledgeable, and genuinely supportive throughout the entire process. They took the time to answer all of my questions, made sure I felt comfortable with every step, and helped make the experience smooth and stress-free. Jim was incredibly helpful in explaining the vehicle options and ensuring I found the right fit for my needs, while Jessica made the financing and paperwork process easy to understand and efficient. Their teamwork, patience, and customer service truly stood out. I truly appreciate all of their help and would highly recommend working with Jim and Jessica to anyone looking to purchase a vehicle. In the future, when I’m looking for another vehicle purchase, I would absolutely return to Acura of Berlin because of the outstanding experience they provided. More

Wonderful service way better then dealer in Manchester ct I always go to the dealer best service I always go to the dealer best service More

Navaraj Sankar listened and answered all of our questions, he was very respectful and patience giving us time to think about our options. questions, he was very respectful and patience giving us time to think about our options. More