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Acura of Berlin
Berlin, CT
1,590 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,590 reviews
Verified Customer
October 24, 2026
Quick, efficient and professional Very professional and informative. I especially like the videos they take to check underneath your car .... And the quick car wash is a nice touch at the end. informative. I especially like the videos they take to check underneath your car .... And the quick car wash is a nice touch at the end. More
by Sgen3
October 23, 2026
I had such a great experience working with Jim during my first car purchase! He made the entire process so easy and stress-free. He was incredibly helpful, patient, knowledgeable, and highly organized throu first car purchase! He made the entire process so easy and stress-free. He was incredibly helpful, patient, knowledgeable, and highly organized throughout the entire process. Jim was always easy to reach and quick to respond to any questions I had. He took the time to explain everything thoroughly and never made me feel pressured. Buying my first car was a big decision, and Jim made sure I felt comfortable and confident every step of the way. I truly couldn’t have asked for a better experience! I highly recommend Jim to anyone looking to purchase a vehicle. Thank you again for making my first car-buying experience such a positive one! More
by bethany112601
Employees Worked With
October 23, 2026
Clean , people polite t. The person who took care of me . Was very good at his job . The person who took care of me . Was very good at his job . More
by Mystery
Employees Worked With
October 22, 2026
Acura Berlin staff member hasn’t been very helpful, I have an issue and I keep getting the runaround. have an issue and I keep getting the runaround. More
by Petter.long11
Employees Worked With
October 19, 2026
I highly recommend this dealership! I had a wonderful experience throughout the entire car-buying process. They offered me a great deal along with excellent promotions, and the staff wa I had a wonderful experience throughout the entire car-buying process. They offered me a great deal along with excellent promotions, and the staff was patient, understanding, and attentive to my wants and needs. I never felt rushed or pressured, and they made sure I was comfortable with my decision. Overall, it was a pleasant and stress-free experience. I would definitely recommend this dealership to anyone looking to purchase a vehicle! More
by Denisec821
October 17, 2026
Well, organized and efficient. Courteous many choices and that's all I have to say. Courteous many choices and that's all I have to say. More
by Me
Employees Worked With
October 17, 2026
Jim was wonderful to work with and helped me find my dream car. Would highly recommend Jim and Acura to anyone dream car. Would highly recommend Jim and Acura to anyone More
by ambroserachel
October 17, 2026
Jim was fantastic to work with and worked hard to answer all my questions and make the purchase process as easy as possible. all my questions and make the purchase process as easy as possible. More
by DH
Employees Worked With
