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Acura of Berlin
Berlin, CT
1,534 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,534 reviews
August 23, 2026
I was taken care of incredibly well by Jim throughout my buying process. I will be visiting him again for any future car needs. Zeon also was great to work with during my buying process. buying process. I will be visiting him again for any future car needs. Zeon also was great to work with during my buying process. More
by justinpratte54
August 22, 2026
Professional,pleasant,accommodating, every time I've there,I've leased for many years,always treated well!! there,I've leased for many years,always treated well!! More
by RJEFFH
Verified CustomerAugust 21, 2026
Brian and other service department members were very kind and a pleasure to work with. What is strange and concerning is on month 3 and still no plates or registration. and a pleasure to work with. What is strange and concerning is on month 3 and still no plates or registration. More
by AUNTIESMG1
Employees Worked With
August 20, 2026
I had such a great experience purchasing my new RDX from Acura of Berlin! I absolutely love it. Jim was an incredible salesman—knowledgeable, friendly, patient, and never pushy. I would definitely recom Acura of Berlin! I absolutely love it. Jim was an incredible salesman—knowledgeable, friendly, patient, and never pushy. I would definitely recommend Jim and the entire team to anyone looking for a new vehicle! More
by amandamdileonardo
Employees Worked With
August 18, 2026
Had a great experience the dealership was very helpful and have a great product and selection of cars and have a great product and selection of cars More
by Steven Waterman 47
Employees Worked With
August 15, 2026
This Acura dealership is top notch in professionalism and attentiveness and Jim Pompei is a friendly, knowledgable, straight-shooter salesman which leaves the customer confident they’re getting a fair deal a attentiveness and Jim Pompei is a friendly, knowledgable, straight-shooter salesman which leaves the customer confident they’re getting a fair deal and quality support. More
by christopherstatz
August 15, 2026
Kevin was polite, patient and accommodating during our purchase. Not pushy at all! Highly recommend Kevin and Acura of Berlin. Thank you Kevin for everything! purchase. Not pushy at all! Highly recommend Kevin and Acura of Berlin. Thank you Kevin for everything! More
by mikeandtiela
August 14, 2026
Jim was very attentive and made the whole process of buying a new car very easy. buying a new car very easy. More
by KT
August 13, 2026
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention. Great Customer Service & Experience with personal attention. More
by anandsk
August 11, 2026
We are multi-repeat customers. I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help guide me through the process. Instead of being a stressful experience, they are forthright and honest. This past visit we met Jessica who was just as no-nonsense. The entire experience was positive and helped me make a decision that made me feel comfortable. Highly recommend Jim and the team at Acura of Berlin. More
by Rarice00
