Jessica Deedon

Dealing with them at first was alittle shaking I almost felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like only then did they work with me the worst thing was all the lies that came out after purchasing the suv I wanted. First was the incorrect one owner second was the missing antenna that I told them after the fact and didn’t offer to reimburse me for then was told that my factory warranty was up when it actually was not then the two open recalls on the suv so if you want a nice car or suv yes just buyer beware do better research and oh yeah by the way was called the next day asking how I liked my new suv starting telling the salesman about what I found quickly said he would check into it and never called me back real good customer service once you buy your on your own More

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All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions. nice! They were very supportive and honest with their suggestions. More

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My wife and I haven’t bought a new car in over 20years. We found everyone at Acura of Berlin to be the most professional, fun and down to earth group of people that made for quite an easy and fun experienc We found everyone at Acura of Berlin to be the most professional, fun and down to earth group of people that made for quite an easy and fun experience. More

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We had a great experience purchasing our vehicle from Acura of Berlin. The staff was friendly, professional, and made the entire process smooth and stress-free. We worked with Jim and he took the time to Acura of Berlin. The staff was friendly, professional, and made the entire process smooth and stress-free. We worked with Jim and he took the time to answer all of our questions without ever making us feel pressured. We truly appreciated his honesty, responsiveness, and customer service. When we had a concern about the vehicle, Jim and his colleagues took it seriously and put our minds at ease. Their thoroughness and commitment to ensuring the vehicle was in excellent condition gave us confidence in our purchase. Jessica was also wonderful to work with. She made the financing process easy to understand, was patient in answering our questions, and explained everything clearly. Her professionalism and friendly demeanor made what can often be the most stressful part of buying a car feel simple and comfortable. We would definitely recommend Acura of Berlin to anyone looking for a positive car-buying experience! More

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I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berl They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!! More

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Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric! More

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Everyone was very helpful and supportive of every decision I made. Thank you for great service! decision I made. Thank you for great service! More

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Good car buying experience, very professional and answered all questions. Worked to get me what was needed. answered all questions. Worked to get me what was needed. More

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One of the best car buying experiences for me! Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the appropriate amount of guidance and amazing knowledge about the vehicles. Jim worked with me on price as well as getting the most out of my trade in. The entire process was smooth and stress free. Jess in finance was just as knowledgeable and transparent about financing and extra options available to me. I'll see you in 3 years for my upgrade Jim! More

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I knew what I wanted and Brandon did all the leg work to make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later with the car that I wanted. There was no haggling, EXCEPT when it was determined there was only one key for the vehicle. I had to purchase a extra key plan to get another key which was taken out of my trade in. Overall, Jess, Kevin and Brandon did a fabulous professional job and I would highly recommend Acura of Berlin. More

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