Brandon Hines

They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. More

Report | Print

Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day. Representative was detail and knowledge He was sending updates about what was getting done throughout the day. More

Report | Print

Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle. guide me through the purchase of my leased vehicle. More

by Paul Calaluce Verified Customer Verified Customer

Report | Print

My experience with Acura of Berlin was amazing. Kevin and Anthony made everything so easy and stress-free. I’m a straight to the point kind of guy and I was so pleased when I found out they were th Kevin and Anthony made everything so easy and stress-free. I’m a straight to the point kind of guy and I was so pleased when I found out they were the same.. I emailed 4 other Acura dealerships in Connecticut and one in Rhode Island for a straightforward out the door price and Anthony got back to me immediately with exactly what I was looking for. 4 of the other dealerships never sent me a quote and the 1 that did wasn’t actually honest. If you’re looking to buy an Acura and your skeptic of dealerships the way I was. Give these guys a call. They’ll take good care of you. Thank you again guys and I’m loving my new Acura Integra, More

Report | Print

Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your s Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks. More

Report | Print

Kevin Garcia at Acura of Berlin: ⭐⭐⭐⭐⭐ I had an outstanding experience working with Kevin Garcia and Brandon at Acura of Berlin. From the moment I walked in, Kevin was professional, knowledgeable, outstanding experience working with Kevin Garcia and Brandon at Acura of Berlin. From the moment I walked in, Kevin was professional, knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. There was never any pressure—just honest guidance and exceptional customer service. Kevin went above and beyond to make sure I was comfortable and happy every step of the way. His attention to detail, friendly attitude, and dedication to his customers truly set him apart. If you’re looking for a great car-buying experience, I highly recommend asking for Kevin Garcia. Thank you, Kevin, for making this such a positive More

Report | Print

Dealing with them at first was alittle shaking I almost felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like only then did they work with me the worst thing was all the lies that came out after purchasing the suv I wanted. First was the incorrect one owner second was the missing antenna that I told them after the fact and didn’t offer to reimburse me for then was told that my factory warranty was up when it actually was not then the two open recalls on the suv so if you want a nice car or suv yes just buyer beware do better research and oh yeah by the way was called the next day asking how I liked my new suv starting telling the salesman about what I found quickly said he would check into it and never called me back real good customer service once you buy your on your own More

Report | Print

I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berl They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!! More

Report | Print

Everyone was very helpful and supportive of every decision I made. Thank you for great service! decision I made. Thank you for great service! More

Report | Print

I knew what I wanted and Brandon did all the leg work to make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later with the car that I wanted. There was no haggling, EXCEPT when it was determined there was only one key for the vehicle. I had to purchase a extra key plan to get another key which was taken out of my trade in. Overall, Jess, Kevin and Brandon did a fabulous professional job and I would highly recommend Acura of Berlin. More

Report | Print