Brandon Hines
Brandon Hines at Acura of Berlin

Brandon Hines

General Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
158 Reviews

Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.

Industry Experience

22 yrs, 8 mos

Languages Spoken

English English

4.9

158 Reviews

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158 Reviews of Brandon Hines

June 22, 2026

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Employee Rating

Everyone was very helpful and supportive of every decision I made. Thank you for great service! More

by AZAJAC1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2026

Acura of Berlin responded

We’re thrilled our team could support you every step of the way. Thank you for choosing Acura and sharing your experience. We look forward to assisting you again down the road. Eric Diaz General Manager 860-829-3787

June 17, 2026

Dealership Rating
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I knew what I wanted and Brandon did all the leg work to make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later More

by Sheep4Lulu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garcia, Jessica Deedon

Jun 17, 2026

Acura of Berlin responded

It’s fantastic that Brandon could take care of everything through texts and emails, making your 1.5-hour drive worthwhile. We’re glad the purchase of your Honda CR-V Hybrid went smoothly and that Jessica, Kevin, and Brandon provided professional support throughout, even with the extra key arrangement. Thank you for recommending us, and enjoy your new hybrid SUV! Eric Diaz General Manager 860-829-3787

June 16, 2026

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This was my second purchase from Acura of Berlin and Jim and his team got me quickly in the car I wanted for a great price. Will be back in the future when I’m ready for another upgrade More

by jenniferlyn1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

Jun 16, 2026

Acura of Berlin responded

Thank you for trusting Jim and his team again for your second Acura MDX purchase. We’re glad they made the process quick and secured a great price for you. When you’re ready for another upgrade, we look forward to working with you again. Eric Diaz General Manager 860-829-3787

June 15, 2026

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Very nice experience with efficiency, we felt well taken care of during the whole process. More

by DAVEYZAY4
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Ledwith

Jun 16, 2026

Acura of Berlin responded

Thank you for choosing the new Acura RDX and sharing your feedback. We’re thrilled our team provided an efficient process and attentive care throughout. We look forward to welcoming you back soon. Eric Diaz General Manager 860-829-3787

June 15, 2026

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The dealership was very easy to deal with and I had a very positive experience. More

by GRNLARK
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Ledwith

Jun 15, 2026

Acura of Berlin responded

It’s wonderful to hear that purchasing your new Acura Integra was easy and positive. Thank you for sharing your feedback and for awarding us five stars. We look forward to assisting you again whenever you need us. Eric Diaz General Manager 860-829-3787

June 13, 2026

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Im a very hard person to deal with the guys where very professional like family. More

by iveplus4
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Deedon

Jun 13, 2026

Acura of Berlin responded

It’s wonderful to know our team treated you professionally and made you feel like part of the family. Thank you for sharing your feedback. Eric Diaz General Manager 860-829-3787

June 12, 2026

Dealership Rating
Employee Rating

Good follow through with any questions I may have had Good customer service. Thank you very much. More

by CAAIR44
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines

Jun 13, 2026

Acura of Berlin responded

It’s wonderful to know our follow through on your questions met your expectations. Brandon was pleased to address every inquiry about the INFINITI QX60. Thank you for sharing your experience. Eric Diaz General Manager 860-829-3787

June 12, 2026

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Great experience! Dealership is very welcoming with a professional atmosphere. Service did an awesome job detailing the vehicle! More

by 19joanne55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Jessica Deedon

Jun 12, 2026

Acura of Berlin responded

Thank you for sharing your positive experience in our welcoming, professional environment. We’re glad our team delivered exceptional detailing on your Jeep. We look forward to your next visit. Eric Diaz General Manager 860-829-3787

June 10, 2026

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Will absolutely be coming back to purchase another car from Jim. Very professional and very knowledgeable, truly cares about the people. Jessica was also a great part of this. Will be back to Acura of Ber More

by Ejalam Bravo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2026

Acura of Berlin responded

Thanks for sharing how Jim and Jessica made your visit so professional and caring. We’re delighted they took such great care of you. Enjoy your Dodge Hornet and we look forward to assisting you again. Eric Diaz General Manager 860-829-3787

May 29, 2026

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Employee Rating

Excellent experience all around starting with Keith in service and ending with Jim and sales. I found Jessica to be very professional and help facilitate the process as well. I highly recommend active Ber More

by Paul Calaluce
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 29, 2026

Acura of Berlin responded

Thank you for highlighting the efforts of Keith, Jim, and Jessica. We’re thrilled that the service and sales process for your used Acura TLX went so smoothly. Your recommendation truly means a lot to our team. Eric Diaz General Manager 860-829-3787

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