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Acura of Berlin

Berlin, CT

4.7
1,118 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,118 reviews

March 17, 2025

Leo was nothing short of amazing. Made the process of buying a car easy and answered all questions as well as gave me answers ti questions I didn’t know to ask. Wonderful experience a More

by Rachel Rita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Acura of Berlin responded

Rachel, Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Leo and our team were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

March 15, 2025

Great place! Been going there since I purchased my car in 20217. The people are awesome...Keith Davis is my favorite! More

by Afripride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. Keith and our team appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

March 13, 2025

I usually am able to get a service appointment relatively quickly. Keith and the others seem very nice,courteous and knowledgeable More

by marrowadh
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

March 13, 2025

Pleasant and smooth Claudia was very easy to work with and she was very nice! More

by W.WYCKOFF
Recommend Dealer
Yes
Employees Worked With
Claudia Dijmarescu, Claudia Dijmarescu
Mar 14, 2025 -

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Claudia, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

March 13, 2025

Good service as always and friendly highly recommended. Nice clean waiting area never a problem. More

by Datadt92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

March 12, 2025

Great Experience would definitely go back again, and recommend others to do business with Acura of Berlin More

by oliverbrown1077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Dijmarescu
Mar 12, 2025 -

Acura of Berlin responded

Oliver, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

March 12, 2025

Jim helped me find my stunning Acura RDX. He was very knowledgeable, helpful, friendly, and guided me thru my whole car buying process. He had great communication, was very transparent with m More

by kmlawts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Acura of Berlin responded

Thanks for your feedback on your recent visit to Acura of Berlin. It's great to hear that Jim and our team were able to assist you and that you had such a positive experience. Congratulations on your new Acura RDX! Eric Diaz General Manager 860-829-3787

March 11, 2025

I have been dealing with Acura of Berlin since 2010 and have not been disappointed. I would recommend them if you are looking to purchase a vehicle or if you need your vehicle serviced. More

by HGalli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

March 11, 2025

They are so helpful and thorough in everything they do! They spend time with you and never make you feel as if you are not the most important person to take care of. More

by Kathleen Nagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the names of those that assisted me.
Mar 11, 2025 -

Acura of Berlin responded

Kathleen, Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

March 10, 2025

The service team is excellent. Very professional and knowledgeable. I would recommend buying from them. More

by BRAINZENOBI3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

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