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Acura of Berlin
Berlin, CT
1,146 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,146 reviews
April 23, 2025
Excellent Nothing more to say. It was excellent. Brian was excellent, the repair was as well It was excellent. Brian was excellent, the repair was as well More
by SAEZLUG
Verified Customer
April 22, 2025
I picked up a new MDX and I was told a requested tow hitch would be installed prior to pick up, that didn’t happen. I was given a We Owe document to get it installed and I’ve followed up with 3 differen hitch would be installed prior to pick up, that didn’t happen. I was given a We Owe document to get it installed and I’ve followed up with 3 different people to get this issue solved and have yet to hear back from anyone. More
by CHRIS.LOBAN
April 21, 2025
Great service and knowledge of the cars. Offered multiple financial options. Will recommend and come back Offered multiple financial options. Will recommend and come back More
by jose.gonzalez.velez
Employees Worked With
April 19, 2025
The dealership itself was very clean, organized and presentable. The employees were friendly, respectable and did not hassle. Kevin Garcia was great, he paid careful attention to what I was looking for presentable. The employees were friendly, respectable and did not hassle. Kevin Garcia was great, he paid careful attention to what I was looking for and did his best to accommodate exactly what I was looking for. I would highly recommend this business if you are looking to buy an Acura. More
by Leo
Employees Worked With
April 18, 2025
This is the third vehicle I have purchased from Acura of Berlin. Highly recommend doing business with them. Lucious the sales manger is great to work with. He is honest, very professional and has great c Berlin. Highly recommend doing business with them. Lucious the sales manger is great to work with. He is honest, very professional and has great customer service. Tom in finance has been a pleasure to deal with closing out the deal with. Highly recommend giving them a shot at your next car purchase new or used. If you’re looking for a specific car or truck that’s not on the lot give them a shot. They can search the other dealerships in Athe executive Auto Group. More
by JUSTIN.ANDREWS
April 18, 2025
Kevin was amazing. Everyone at the Acura dealer was amazing. An amazing team. Thank you Everyone at the Acura dealer was amazing. An amazing team. Thank you More
by Deysi08a
April 16, 2025
Smooth transaction. Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleas Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleased. More
by CORDELCODLING
April 14, 2025
They took good care of me and my car. Did a recall and provided me with a loaner to make it convenient. Did a recall and provided me with a loaner to make it convenient. More
by C21GROVER
April 12, 2025
Fast, friendly service, thorough, and careful with my car, I appreciate that very much, they were great. car, I appreciate that very much, they were great. More
by lumper1
April 11, 2025
Smooth, professional experience—friendly staff, no pressure, great service. Highly recommend this dealership to anyone. pressure, great service. Highly recommend this dealership to anyone. More
by Lady
