Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
1,152 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,152 reviews
September 01, 2023
The representatives are very knowledgeable, helpful and courteous. We have purchased two vehicles from the dealership due to excellent service provided in sales and maintenance. courteous. We have purchased two vehicles from the dealership due to excellent service provided in sales and maintenance. More
by CATVAC1
Verified Customer
September 01, 2023
Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed communication, made the customer feel comfortable, explain everything in detailed More
by Gojo41464
September 01, 2023
Helpful, friendly, prompt and great with communication. Would definitely continue to give them my business. Would definitely continue to give them my business. More
by marissa.ganesh
September 01, 2023
James was personable and knowledgeable. He was enthusiastic but not pushy which I appreciated. I also had positive experiences with Larissa and the finance person(man). I would refer friend He was enthusiastic but not pushy which I appreciated. I also had positive experiences with Larissa and the finance person(man). I would refer friends and others to Acura of Berlin without any reservation. The employees were welcoming and responded well to questions which I posed. More
by JANESTARKOWSKI
Employees Worked With
James Pompei
August 31, 2023
Love using Acura of Berlin. Everyone is pleasant and I always have a great experience! Everyone is pleasant and I always have a great experience! More
by sqk14
Employees Worked With
August 29, 2023
Rob is very nice, up front and easy to work with. He got us the exact SUV that we wanted. We highly recommend him and this dealership. He got us the exact SUV that we wanted. We highly recommend him and this dealership. More
by karogirl26
August 28, 2023
The customer service was great ! The process was fast and easy and I love acura! The process was fast and easy and I love acura! More
by Ashley
