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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.7
1,152 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,152 reviews

August 11, 2023

Keith has always been so very helpful and explains everything in detail. His knowledge of automobile care is very good. He is always looking out for the best interest of the customer. I would highl More

by btobytim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Keith here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

August 10, 2023

Excellent service! ! I have no issues going to Acura in Berlin. I would recommend this place to everyone. More

by CAGREENE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
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Aug 10, 2023 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

August 10, 2023

Jessica was very professional, accommodating, and polite, excellent service experience. I am very satisfied with the work completed on my car. More

by Pantaleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 10, 2023 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

August 08, 2023

Acura of Berlin is always professional and courteous. I have never had a bad experience! More

by renee_bennett14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 09, 2023 -

Acura of Berlin responded

Thank you, Renee! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

August 07, 2023

I can’t say enough great things about Jen. Extremely kind and very helpful with my first Acura purchase. More

by Type S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Budaj
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Aug 09, 2023 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that Jen had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

August 05, 2023

This is my second vehicle I bought from them. Erica was great! I’m very happy with my car More

by carolbrealtor5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Casey
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Aug 09, 2023 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

August 05, 2023

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive. More

by DRC1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
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Aug 05, 2023 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

August 04, 2023

Excellent work and attitude of the administrators. Prompt response to any questions about the issues needed to get work on. More

by danielmerida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Sharpe
Report | Print
Aug 05, 2023 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

August 01, 2023

Keith Davis greeted me upon arrival with a friendly, helpful attitude. Everything was taken care of as promised in a timely manner. More

by LindaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Keith and our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

July 30, 2023

The most friendly knowledgeable clean comfy and courteous dealership I have been to. Rich the service manager was exceptionally kind helpful and friendly. He really knows his stuff. More

by carlnedzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy the driver was amazing. , Richard Bird, Jessica Sharpe
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Jul 31, 2023 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin, Carl. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

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