Acura of Honolulu
Honolulu, HI
Filter Reviews by Keyword
By Type
Showing 515 reviews
Always a great experience! Everytime I go in to Acura, I always have a great experience. The sales staff are always professional, helpful and offer the greatest customer service Everytime I go in to Acura, I always have a great experience. The sales staff are always professional, helpful and offer the greatest customer service. I think it really says something when you can walk into a dealership and not feel pressured to buy and your salesperson is very knowledgeable. I've been to other dealerships where I end up walking out of there simply because the salesperson is too pushy or they can't answer all of my questions. My current lease was ending in a coupld of weeks, so I went into Acura to see Colin Sato to check out what my options were. I wasn't sure if I wanted to keep my 2015 TLX or turn it in and get a new one. Colin has helped me with all FIVE of my Acura leases and I always enjoy working with him. After showing me the new 2018 TLX and taking it for a quick test drive, I knew right away that I would be leasing again. More
Leasing a 2018 RDX Colin Sato provided a smooth and efficient introduction to the Acura RDX. His knowledge of the vehicle and technology package was impressive. I leas Colin Sato provided a smooth and efficient introduction to the Acura RDX. His knowledge of the vehicle and technology package was impressive. I leased the RDX for business and it has been a pleasure to drive. I would recommend this car and this salesman to all! More
Professional and courteous Car was serviced and cleaned within the time range given and the service advisor provided me with detailed service recommendations. Very convenient t Car was serviced and cleaned within the time range given and the service advisor provided me with detailed service recommendations. Very convenient to have shuttle service offered even on a routine service. More
Keep up the great work! Sales staff and customer service staff were very professional, courteous and showed determination to do a good job making sure my Acura was taken car Sales staff and customer service staff were very professional, courteous and showed determination to do a good job making sure my Acura was taken care. I am happy to hear Acura of Honolulu will be opening soon in their newly expanded location. Congratulations! More
Regular service Frank Oros was very polite and professional with the service given. Explained that B1 service involved an oil change and tire rotation. Also, transmis Frank Oros was very polite and professional with the service given. Explained that B1 service involved an oil change and tire rotation. Also, transmission and brake fluids were due to be changed. Car was promised to be completed in 2-2.5hrs. All service was completed, including a car wash in less than 2 hrs. Very satisfied with the service received. More
Was completely satisfied Customer service is excellent...Frank mentioned what to be done on my next visit. The express free car wash Ian's vacuum is very appreciated. Customer service is excellent...Frank mentioned what to be done on my next visit. The express free car wash Ian's vacuum is very appreciated. More
Customer Service Customer service was excellent. Thomas was very attentive and courteous. Delivery of car was very thorough! Overall satisfaction was beyond my expe Customer service was excellent. Thomas was very attentive and courteous. Delivery of car was very thorough! Overall satisfaction was beyond my expectations. Definitely would recommend. More
great customer service Larry was very friendly, provided great customer service and was very specific with the price and service I was going to receive. My servicing was do Larry was very friendly, provided great customer service and was very specific with the price and service I was going to receive. My servicing was done quick and they offered free wash and vacuum which is a major plus. More
Service Good service very friendly and efficient. Loaner car was ready and my car was ready at time promised. My car was washed as an added service. Good service very friendly and efficient. Loaner car was ready and my car was ready at time promised. My car was washed as an added service. More
Fast and courteous The wait was shorter than expectations and the staff was exceptionally courteous. From m the tournament me they greeted us to the time we checked out The wait was shorter than expectations and the staff was exceptionally courteous. From m the tournament me they greeted us to the time we checked out, we taken care of in a professional manner. More