Acura of Honolulu

A Wonderful Purchase Experience - Colin Sato Two friends who had previous experience with Acura of Honolulu recommended I visit with Colin. My wife and I met with Colin on a Saturday morning. H Two friends who had previous experience with Acura of Honolulu recommended I visit with Colin. My wife and I met with Colin on a Saturday morning. He spent the next two hours listening to our desires and expectations, and fully explaining the design features and model options of the Acura TLX. We took test drives in two models and he further explained and showed us many features. We were very impressed with his level of knowledge of the product. There wasn't a question he couldn't answer. It made it very easy to make a decision on which model to consider for purchase. We didn't purchase our car that day, we had intended to visit the Lexus and Audi dealers to check out their offerings. We decided later that evening that we had learned enough earlier that day about the TLX and we lost interest in checking out other cars. I called the following Monday morning to say that we would like to purchase the TLX V6. He found the vehicle we wanted in one of the 3 Acura of Honolulu car lots and had it prepped for us to pick up later that afternoon. The entire purchase experience, start to finish, was exceptional. A very big thank you to Colin. I highly recommend anyone interested in purchasing an Acura to meet with Colin. He is very friendly, courteous and professional. He is an extremely valuable member of the Acura of Honolulu team. More

Exceptional The salesman, Thimas Miyaji, was courteous and professional. He was very detailed oriented and was sure to explain all the vehicle features thoroughl The salesman, Thimas Miyaji, was courteous and professional. He was very detailed oriented and was sure to explain all the vehicle features thoroughly. I was happy he was available as we had purchased our previous vehicle feom him More

Another Great Experience...Mahalo Colin Sato!!! I've been a long time customer of Acura. Always go back because there's never high pressure, even if you're just wanting to just brows around. Been go I've been a long time customer of Acura. Always go back because there's never high pressure, even if you're just wanting to just brows around. Been going through Colin since about 2000 and EVERY transaction went smooth.... no pressure and always a great deal!!! More

Excellent service provided by service advisor, Frank Oros Frank made it very easy to schedule an appointment to replace four tires on my vehicle and to also get them alligned. He remembered that I eventuall Frank made it very easy to schedule an appointment to replace four tires on my vehicle and to also get them alligned. He remembered that I eventually wanted to replace them in the future and he previosly gave me an approximate quote. Since I wanted to wait for my vehicle he gave me periodic status updates. Frank has always been promt and pleasant. More

A1 service Everything was handled perfectly! The service appointment was scheduled efficiently. Service to be done was clearly explained. I don’t like having a Everything was handled perfectly! The service appointment was scheduled efficiently. Service to be done was clearly explained. I don’t like having a minimum word requirement to participate in this survey. More

Excellent Service Experience The end-to-end service experience was exceptional. Larry Yip was professional, friendly, warm, and very thorough during the service consultation. I The end-to-end service experience was exceptional. Larry Yip was professional, friendly, warm, and very thorough during the service consultation. I asked if a loaner was possible - he made it happen. Service on my vehicle was quick and thorough - with a report back of watch items that could be deferred until my next service. They even found a nail in my tire, and patched that for me too. Check out was easy, and when they drove my car up - I wasn't even sure that was mine. Very shiny and clean. :) Excellent service overall. More