Acura of Orange Park

I bought my car from James Dambrosio! Although you have multiple cars to choose from I ended up getting an Acura< James was able to tell me "why" it was the best option< The entire process of gettin the ca multiple cars to choose from I ended up getting an Acura< James was able to tell me "why" it was the best option< The entire process of gettin the car was seamless and very easy>>> I have bought multiple cars in my life and you always feel that your getting jerked around< James never once made me feel that way, I wanted alot of info aboutthe car ad the price< James provided quickly all that i asked for. I was VERY Happy when I drove off in my Acura! I have since recommended to several of my friends and co-workers to see james when buying a car< new or used! All of my friends drove off happy as well. James continues to help me with any issues I have no matter how trivial! I think that James represents your company VERY well! And that is what makes the difference when buying a car!!! KNOWING that your gonna get taken car of! THANX JAMES!!! My Acura had a power steering issue and the a part was recalled, Upon arrival I was greeted by Wes Bracewell< he put my family in a BRAND new Acura !!! We were told that the car would be repaaired asap, while working on that hose the scv dept found some other issues and Wes let me know right away! The Acura company got involved and because the problem was related to the recall they replcaed all that was wrong. While they fixed the car for a few days my foamily enjoyed the Brand New Acura>>> we took pictures with the car and sent them to our family and friends!!! :) My wife and kids still talk about that car! I know that it is procedure to put people in a loaner while a repair is done, but to have the loaner be a Brand new car like that!!!! Really a great touch! We will one day buy a "NEW" Acura because of that experience! The most impressive part of he whole week was that Wes called me every day to let me know what was going on!!!! GREAT JOB WES!!! Thats SERVICE!! these days people dont know what "service" is. I was extremely satisfied with Acura of Orange park and the Staff!!! More

I had a wonderful experience from the moment I walked in! Although we didn't get the deal I wanted the first day I visited the dealership, we worked to a very good compromise over the phone and I'm so pleas Although we didn't get the deal I wanted the first day I visited the dealership, we worked to a very good compromise over the phone and I'm so pleased with my new TSX! Everybody at the dealership was so friendly and the follow up from my salesperson was fantastic. I would definitely buy another car from them again. More

The service and professionalism was unmatched in my car buying experience so far. This was the 3rd new car I have purchased and it was by far the best experience I have had. No matter what your situation i buying experience so far. This was the 3rd new car I have purchased and it was by far the best experience I have had. No matter what your situation is, come in and talk to Darrin and Grey and they will work to match a deal that is right for you. I have never recommended a dealership before but I would recommend Acura of Orange Park to my friends and family because I know they will be treated with respect and professionalism along with great service. More

I would like to say THANK YOU first of all for helping me get a another automobile. Your dealership was the only place who really tried to help me get another automobile. I will recommend this dealership t get a another automobile. Your dealership was the only place who really tried to help me get another automobile. I will recommend this dealership to all my friends. Gi Gi has been very helpful with everything, She made sure I got my automobile. Gi Gi is truly an asset to your company. She helped me out alot and explained everything very well to me. Thank you again for everything. More

I purchased my second TL from this dealership and did so becuase they are consistently professional, courteous and provided value. In an environment where competition is on every corner, this dealerhsip di becuase they are consistently professional, courteous and provided value. In an environment where competition is on every corner, this dealerhsip differentiates itself by both its sales team and fair pricing. I just took delivery of my second TL a week ago and every facet of the transaction exceeded my expectations. Without reservation I would recommend this dealership to everyone who is looking to strike a genuine partnership with a team of automotive professionals. When you've found the best there is no reason to evaluate the rest! More

I shopped around at about 4 Acura dealerships and feel I got a good price to begin with from this dealership. I didn't feel pressured/hassled at all by Andrew. He was helpful, calm, and professional. Ver got a good price to begin with from this dealership. I didn't feel pressured/hassled at all by Andrew. He was helpful, calm, and professional. Very pleasant experience buying from Andrew at Acura of Orange Park! More

This is the BEST new car purchasing experience I have ever had. The personnel were friendly, fair, listened to my needs and exceeded expectations. I have purchased from this dealer in the past and did ever had. The personnel were friendly, fair, listened to my needs and exceeded expectations. I have purchased from this dealer in the past and did again in July 2010, and will in the future. I highly recommed ACURA quality and specifically, Orange Park Acura if you are in the market for the best deal on a new or used vehicle--forget the rest, they are the BEST. More

I have been a loyal customer of Acura of Orange Park for the past 10 years. During this time, I have leased and purchased 10 vehicles. I have been blessed to work with the same salesperson throughout these the past 10 years. During this time, I have leased and purchased 10 vehicles. I have been blessed to work with the same salesperson throughout these years, Aaron Watkins. My most recent transaction has been the lease of a 2010 Acura TL with Tech package and 18 inch wheels. A purchase or lease of a 2010 TSX is forthcoming for my children. Aaron has been instrumental in my recent transaction and I am very satisfied with the lease arrangements. Aaron has been courteous, professional, and very knowledgeable in the vehicles he sells. Aaron has gone beyond what is expected to provide excellent personal service and ensures that the customer is happy and satisfied. Aaron continues to provide this personal service AFTER the vehicle transaction, as well. He reviewed the specifics of the vehicle in great detail with me and sets up the additions the vehicles provide such as XM radio and bluetooth. I can honestly say that Aaron and I have become good friends and I predicate this on a mutual trust in that he really cares about his customers and really works hard for a product he truly believes in. I would not go to any other dealership for myself and family. I really feel at home with this dealership and find all the employees in the parts and service and sales department to be pleasant, courteous, and professional. I have yet to leave the parts and service department following service on my vehicle thinking that I have never had a more pleasant experience. In summary, you can do no better than to consider Acura of Orange Park and any dealership owned by Jack Hanania as the best of the best in terms of service, professionalism, and a focus on the customer to provide a most pleasant experience before and after the purchase or lease of a vehicle. More

By far the best customer care I have received from any dealership. Acura of orange park has shown to me that they noy only care about your car, they care about you and your family! Thank you for keeping m dealership. Acura of orange park has shown to me that they noy only care about your car, they care about you and your family! Thank you for keeping my fmily and I safe while we are on the road! Acura of op takes pride in their work and I can see that by your outstanding commiment to the community. More

I owned a 2004 TSX back in 2006 but traded it in in 2008. I regretted it so much that this year I decided I wanted to get back in an Acura. So I started researching and found 2 Acuras that I liked and were i I regretted it so much that this year I decided I wanted to get back in an Acura. So I started researching and found 2 Acuras that I liked and were in my price range. The first was at Duval Acura and the other was at Acura of OP. Since Duval Acura is closer to me I tried them first. However they didn't have the one I saw online anymore, so I called OP and asked if they still had the one I was interested in. I live about 30 miles from there so I didn't want to drive out there unless they had it. The lady I spoke with "beat around the bush" but said they still had it. That weekend I went out to OP and was working with Greg F. (not sure of his last name, but definitely wouldn't recommend) . At first everything seemed great, but within 30 minutes it was already downhill. As we were waiting on him to run my credit he ran into some people he seemed he knew, he began showing them around and trying to sell them a car. We waited for about 30 minutes on him to come back. That is not good salemanship at all. When he came back he told me there wasn't much he could do for me on an Acura with my credit and where I wanted my payments. So I decided to leave, he tried to sell me a couple other cars, but I wasn't interested. So we left. He called later that afternoon and said he might have a deal for me on an Acura I liked. He said he would call back Monday. He did, however, he didn't seem reliable on what he was saying so I went back to Duval Acura. They had a used TL that I was interested in, and as I was in the process of purchasing it Acura of OP started calling me and putting down Duval Acura. They began blowing my phone up, badmouthing Duval Acura, once they realized I wasn't going through them. Finally I informed them I had gotten the car at Duval Acura and to leave me alone. Technically I had still not been approved for the car at Duval Acura. But while that process was going through I received another phone call a couple of days later from Greg @ OP asking if I still had the car, and have I been asked to sign anymore paperwork. Asking questions that were not necessary for them. I found out that OP Acura ran my credit to 15 different finance companies, AFTER I already told them I found a car. Although it was not illegal, it was unethical and should not have been done. Duval Acura had a harder time getting my car financed with one specific company because of OP Acura. They were very rude and unprofessional. And I will NEVER go there again, nor refer anyone to them. Duval Acura is definitely the better choice. More