Acura of Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 113 service reviews
The sales associate was very helpful and friendly. He accommodated my 4-year old sons needs very well during the visit He accommodated my 4-year old sons needs very well during the visit More
The customer service representative was excellent. He satisfied each of my requests. He also proactively offered alternatives if the my request could not be taken care of immediately. He satisfied each of my requests. He also proactively offered alternatives if the my request could not be taken care of immediately. More
Acura of Orange Park is the best! I’m satisfied with every visit and the customer service is superb! I’m satisfied with every visit and the customer service is superb! More
My service adviser Joshua was great, he addressed all my concerns very professionally and in a timely manner. Joshua is a highly knowledgeable employee and should be recognized as a true credit to the comp concerns very professionally and in a timely manner. Joshua is a highly knowledgeable employee and should be recognized as a true credit to the company. More
My service advisor Joshua was fantastic. He kept me informed about my vehicle while being serviced. He also kept me up to date regarding my maintenance warranty as well. My appointment start He kept me informed about my vehicle while being serviced. He also kept me up to date regarding my maintenance warranty as well. My appointment started on time as well. More
Service was very efficient and the staff were very professional and friendly. Definitely would recommend professional and friendly. Definitely would recommend More
I want to take a moment to recognize and praise Jacob Thrift for his outstanding professionalism, patience, and the time he took to listen to my wife and me with full attentiveness. We brought in our Thrift for his outstanding professionalism, patience, and the time he took to listen to my wife and me with full attentiveness. We brought in our certified pre-owned 2022 Acura MDX due to ongoing audio disruptions from the infotainment system; at times the audio would cut out completely, and the screen would even shut off altogether. Jacob not only listened carefully to our concerns but also ensured every detail was accurately relayed to the technician, including the video we had captured showing the issue as it occurred. This level of attention to detail and Jacob’s commitment to fully communicating our experience directly resulted in the problem being completely resolved. It is truly refreshing to experience this kind of customer service; not only from a dealership but from someone as professional and dedicated as Jacob. It speaks volumes about the effort Acura of Orange Park puts into selecting team members who genuinely care about their customers. Thank you again, Jacob, for turning what could have been a frustrating experience into a positive and reassuring one. More



