Acura of Peoria - Service Center

Have experienced professional, competent people, that Have experienced professional, competent people, that know how to deal with customers at all levels. Whatever the service problem is, it is dea Have experienced professional, competent people, that know how to deal with customers at all levels. Whatever the service problem is, it is dealt with properly and fairly. More

Joe Monaco was right there to greet me when I arrived. He inspected the issue, checked with a supplier and gave me a time frame when the work would be completed. He followed up with a phone call and even He inspected the issue, checked with a supplier and gave me a time frame when the work would be completed. He followed up with a phone call and even completed the work a day early. Great job! More

Went in for service of my Ridgeline and met Stanley while waiting and ended up purchasing the TL on the showroom floor. Stanley did a great job. All was very good - delivery was fair, clearing out the waiting and ended up purchasing the TL on the showroom floor. Stanley did a great job. All was very good - delivery was fair, clearing out the Navi, previous owner info from Chicago, they're peronsal info and their hands link was not cleared out - not good. TL is still showing in its diagnostics review on the Navi that work needs to be done from as early as January '11 and it appears this was not addressed. Will need to return to Acura. TL Vehicle overall - Honda has done another great job, I'm impressed, Again. More

Vince Hancock has been my service advisor for my past few service visits at Acura of Peoria. He is always very professional and communicates a "can do" attitude to all customers. Vince is experienced in his service visits at Acura of Peoria. He is always very professional and communicates a "can do" attitude to all customers. Vince is experienced in his position, and will take whatever time is necessary to help each customer. Listening to Vince work with other customers has actually improved my own service skills at my company! More

I went in to get a door handle fixed on my 2004 TL. While I was waiting I looked over the new cars and met Stanley. He told me about the new 0.9% financing and that my 2004 was worth more than I thoug While I was waiting I looked over the new cars and met Stanley. He told me about the new 0.9% financing and that my 2004 was worth more than I thought. After seeing how well I treated my old car, and that it was in excellent condition, he was able to get me the maximum trade in value. Stanley was very polite and patient and he really worked hard with the managers to get me the price I wanted. From the time I met Stanley to time we agreed on a price was less than an hour. He simply worked a deal for a price that I just simply could not pass up. And honestly never thought I would get. And we joked around and had fun the whole time. In the end I got more car for less money that I thought I could. More

On every visit the Service Department employees have always been courtious and friendly. Work has been performed right the first time. So never have to return for followup service. I appreciate the free always been courtious and friendly. Work has been performed right the first time. So never have to return for followup service. I appreciate the free wash and vacuuming of car they perform. Customer waiting area is clean and enjoy the free coffee. More

Mr. Stanley Brown was very courteous and had a wealth of knowledge of Acura products & services. He was warm and well spoken which put me at a good comfort level. I would refer my friends and family to him knowledge of Acura products & services. He was warm and well spoken which put me at a good comfort level. I would refer my friends and family to him for their car purchasing needs. Exceptional customer service is hard to come by and I respect and appreciate it when I receive it. Thank you More